soulfulmusikworld@gmail.com                                       Mobile : +91 99879 31480

501, D Definity, Rd Number 1, Jay Prakash Nagar, Goregaon East, Mumbai, Maharashtra 400063

GENERAL TERMS, CONDITIONS, POLICIES & CODE OF CONDUCT

For SoulFul Musik Academy under SoulFul Musik World Pvt. Ltd.

1. INTRODUCTION & ACCEPTANCE OF TERMS

These Terms & Conditions (“Agreement”) govern all services, memberships, educational programs, studio sessions, training modules, workshops, consultations, rentals, and related activities conducted by SoulFul Musik Academy, SoulFul Musik Studio, and all associated ventures, divisions, subsidiaries, departments, and operational entities functioning under SoulFul Musik World Pvt. Ltd.

By enrolling, subscribing, registering, participating, attending sessions, using facilities, accessing online/offline classes, renting instruments, booking studio services, or availing any services provided by the Academy, the student/member/parent/guardian/client (“Participant”) agrees to be legally bound by all terms, policies, rules, regulations, operational procedures, and future amendments issued by the Academy.

The Academy reserves the absolute right to modify, update, amend, replace, suspend, or discontinue any policy, rule, curriculum, structure, fee model, membership condition, operational guideline, or service at any time without prior personal notice. Updated terms shall become effective immediately upon publication through official communication channels including the Academy website, notice boards, email, WhatsApp communication, printed circulars, or official digital platforms.

2. PHILOSOPHY OF MUSIC LEARNING

The Participant acknowledges and understands that music is a lifelong discipline, art form, science, and spiritual practice requiring continuous dedication, patience, self-discipline, consistency, regular practice (“Riyaz”), listening ability, ear training, rhythm understanding, and long-term commitment.

The Academy clearly states that:

• Basic understanding and performance capability in music may require a minimum dedication period of approximately three (3) to five (5) years.
• Professional excellence, advanced mastery, stage performance capability, composition ability, production quality, and artistic development may require substantially longer periods depending upon the Participant’s consistency, dedication, aptitude, and practice routine.
• The Academy does not guarantee instant success, fame, social media growth, commercial success, placements, or celebrity status.
• Growth in music education depends substantially upon the Participant’s personal effort, daily practice, discipline, attendance consistency, listening habits, implementation capacity, and mental commitment toward the learning process.

3. APPLICABILITY OF TERMS

These Terms & Conditions shall apply to all Participants including but not limited to:

• Offline students
• Online students
• Home tuition students
• Lifetime members
• Trial members
• Studio users
• Workshop attendees
• Internship trainees
• Rental customers
• Event participants
• Recording artists
• Production clients
• Consultation clients
• Parents/guardians of minors
• Scholarship students
• Franchise or affiliated program participants

4. MUSIC PRACTICE & EAR TRAINING REQUIREMENTS

For the purpose of ear training, subconscious tonal familiarity, frequency understanding, sur alignment, and musical listening development, the Academy may recommend the use of electronic Tanpura, Shruti Box, metronome devices, Riyaz applications, or other practice tools as part of the educational curriculum.

Participants enrolled in comprehensive or professional learning programs may be advised to maintain continuous listening practice and daily Riyaz routines as instructed by faculty members.

The Academy reserves the right to classify certain learning tools, instruments, or practice devices as mandatory requirements depending upon the selected course structure or educational level.

5. ATTENDANCE, MISSED CLASSES & SESSION VALIDITY

5.1 Participants are solely responsible for attending scheduled sessions within the allotted validity period, batch timing, or booked slot.

5.2 Any class, session, training hour, studio booking, or practical session missed due to the Participant’s personal reasons shall ordinarily not be rescheduled, refunded, adjusted, transferred, or compensated.

5.3 In genuine and verifiable emergency situations, the Academy may, at its sole discretion, provide limited extension or adjustment benefits subject to operational feasibility.

5.4 Monthly membership students may be allowed limited carry-forward benefits only if expressly approved by the Academy management. Such extensions shall not ordinarily exceed three (3) months.

5.5 Participants are required to attend sessions strictly within the fixed slot, batch schedule, or allocated timing communicated by the Academy.

5.6 Once a session timing, studio booking, or class slot has been missed by the Participant, rescheduling based upon personal convenience shall not be obligatory upon the Academy.

6. FEES, PAYMENTS & NON-REFUND POLICY

6.1 All fees paid to the Academy including but not limited to:

• course fees,
• registration fees,
• admission charges,
• consultation charges,
• booking amounts,
• studio fees,
• rental deposits,
• security amounts,
• workshop fees,
• membership charges,
• or any other payments,

shall be strictly non-refundable and non-transferable under any circumstances unless otherwise approved in writing by authorized management.

6.2 Monthly membership fees shall be payable in advance on or before the first (1st) day of each billing cycle/month.

6.3 Failure to make timely payment may result in:

• immediate suspension of classes,
• cancellation of bookings,
• discontinuation of services,
• denial of entry,
• suspension of membership privileges,
• or permanent termination from the Academy.

Services shall resume only after complete clearance of outstanding dues.

6.4 The Academy reserves the right to maintain different fee structures for different Participants depending upon:

• learning level,
• selected program,
• trainer expertise,
• class duration,
• batch type,
• customized mentorship,
• home tuition requirements,
• professional curriculum,
• hobby curriculum,
• infrastructure usage,
• or specialized services.

6.5 No Participant shall be permitted to partially pay fees and demand commencement of services unless expressly approved in writing by authorized management.

7. CODE OF CONDUCT & DISCIPLINARY POLICY

7.1 All Participants are required to maintain respectful, disciplined, ethical, and professional conduct within Academy premises, online platforms, studio facilities, events, and all associated environments.

7.2 Any form of:

• misbehavior,
• abusive conduct,
• harassment,
• misconduct,
• indiscipline,
• property damage,
• disturbance,
• aggressive behavior,
• intoxication,
• noise pollution,
• disrespect toward faculty/staff/students,
• or violation of Academy policies,

shall constitute serious disciplinary misconduct.

7.3 The Academy reserves the unrestricted right to:

• issue warnings,
• impose penalties,
• suspend memberships,
• deny access,
• recover damages,
• impose fines,
• or permanently expel Participants

without refund or compensation.

7.4 Decisions made by the Academy management regarding disciplinary matters shall be considered final and binding.

8. CARE OF ACADEMY PROPERTY & CLEANLINESS POLICY

8.1 Participants shall maintain cleanliness, discipline, and proper handling of all Academy property including:

• instruments,
• studio equipment,
• headphones,
• stands,
• mats,
• books,
• stationery,
• cables,
• microphones,
• chairs,
• and accessories.

8.2 All items must be returned to their designated locations after use.

8.3 Any negligence, mishandling, loss, damage, or irresponsible conduct involving Academy property may attract monetary penalties, suspension, or termination.

8.4 The Academy reserves the right to recover repair costs, replacement charges, administrative expenses, and disciplinary penalties from the Participant responsible for such conduct.

9. HOME TUITION & TRAVEL POLICY

9.1 Home tuition services shall be subject to trainer availability, geographical feasibility, safety considerations, and operational approval.

9.2 Additional travel charges, conveyance costs, or location-based service fees may apply for home tuition services.

9.3 Failure to pay applicable travel charges may result in cancellation or suspension of home tuition sessions.

10. INSTRUMENT RENTAL & SECURITY DEPOSIT POLICY

10.1 Participants may rent instruments, practice devices, or equipment subject to availability and payment of applicable rental fees and security deposits.

10.2 All rented items remain the exclusive property of the Academy.

10.3 Security deposits shall be refundable only after:

• return inspection,
• verification of condition,
• and clearance of damages/liabilities.

10.4 Any damage, theft, loss, modification, mishandling, or delayed return may result in deduction from the security deposit or additional recovery proceedings.

11. CONSULTATION, COUNSELING & FOUNDER MEETINGS

11.1 Any consultation, counseling, mentorship session, career guidance meeting, doubt-solving interaction, strategic discussion, or educational meeting conducted with Mr. Shreyash Shandiliya shall be considered a professional paid educational interaction.

11.2 Time spent during such meetings may be:

• billed separately,
• adjusted against enrolled course hours,
• or charged according to the applicable consultation structure.

11.3 Booking amounts, consultation charges, or meeting fees shall remain non-refundable irrespective of course enrollment status.

12. DAILY PRACTICE SUBMISSION POLICY

12.1 Participants may be required to submit daily practice recordings, assignments, Riyaz videos, or performance evaluations as part of the educational curriculum.

12.2 Faculty review time, analysis time, and feedback mechanisms shall form part of the overall course structure.

12.3 Failure to submit required assignments, recordings, or practice material may affect progress evaluation, learning continuity, or course benefits as determined by the Academy.

13. STUDIO USAGE & PROFESSIONAL ENVIRONMENT POLICY

13.1 Studio access provided by the Academy is intended strictly for structured musical growth, professional development, educational enhancement, content production, and curriculum-based artistic progression.

13.2 The Academy reserves the right to regulate studio usage standards, recording ethics, sound discipline, performance quality expectations, and content production standards in order to preserve professional ambience, educational integrity, operational discipline, and brand reputation.

14. GOVERNING RIGHTS OF THE ACADEMY

The Academy reserves the unrestricted right to:

• interpret policies,
• regulate operations,
• modify programs,
• reject admissions,
• suspend services,
• deny renewals,
• revise fee structures,
• amend curriculum,
• introduce disciplinary measures,
• and enforce institutional standards

in the best interest of operational efficiency, educational quality, legal compliance, safety, and institutional reputation.

All decisions of the Academy management shall remain final and binding unless otherwise required under applicable law.

SECTION 2

MEMBERSHIP CONTINUITY, LIFETIME PROGRAMS, SCHOLARSHIP POLICIES, CONTENT REGULATIONS & ACADEMIC DISCIPLINE

For SoulFul Musik Academy under SoulFul Musik World Pvt. Ltd.

15. FIXED SLOT, ATTENDANCE & SESSION FORFEITURE POLICY

15.1 Participants enrolled under fixed-day or fixed-slot schedules are required to attend strictly as per the allotted day and timing communicated by the Academy.

15.2 Failure to attend scheduled sessions within the assigned slot shall result in automatic deduction of the corresponding session hours from the enrolled course balance.

15.3 Missed hours under fixed schedules shall not ordinarily be recoverable, transferable, refundable, or adjustable unless expressly approved by the Academy management in exceptional circumstances.

16. DONATION-BASED OFFERS, BONUS HOURS & PROMOTIONAL BENEFITS

16.1 The Academy may, from time to time, introduce promotional educational schemes, scholarship structures, bonus hour programs, “Offer of the Day” benefits, mentorship programs, or extended learning opportunities.

16.2 Such offers may include additional educational hours, bonus training access, studio privileges, learning resources, mentorship opportunities, or other educational advantages determined solely by the Academy.

16.3 Promotional benefits, bonus hours, and extended privileges are discretionary in nature and may be linked to:

• voluntary donations,
• educational contributions,
• scholarship structures,
• curriculum compliance,
• discipline standards,
• or performance consistency.

16.4 The Participant acknowledges that such offers are optional educational benefits and shall not create any legally enforceable claim beyond the specific terms communicated by the Academy.

17. DAILY PRACTICE VIDEO SUBMISSION POLICY

17.1 Students may be required to submit daily practice recordings, Riyaz videos, assignments, or progress demonstrations as part of the Academy’s structured curriculum and evaluation process.

17.2 Failure to submit mandatory practice recordings may result in:

• deduction of eligible course benefits,
• reduction of allotted practice support,
• suspension of bonus privileges,
• or limitation of progression benefits.

17.3 Continuous non-compliance with practice submission requirements may additionally affect eligibility for scholarship benefits, bonus hours, promotional offers, or advanced mentorship opportunities.

18. PRE-FOUNDATION COURSE POLICY

18.1 Certain students may be required to complete a Pre-Foundation Program before enrollment into advanced or specialized learning pathways.

18.2 The Pre-Foundation Program may include:

• reading assignments,
• music theory,
• listening development,
• rhythm training,
• foundational Riyaz,
• spiritual understanding of music,
• and conceptual learning modules.

18.3 Completion status of the Pre-Foundation Program shall be determined solely by the Academy faculty based upon the Participant’s understanding, implementation, discipline, and educational readiness.

18.4 Upon successful completion, the student may become eligible for enrollment into:

• Hobby Courses,
• Comprehensive Courses,
• Professional Courses,
• Kids Junior & Young Teen Programs,
• or other specialized programs.

19. MANDATORY PRACTICE TOOLS & ELECTRONIC TANPURA REQUIREMENT

19.1 The Academy may classify certain learning tools, applications, instruments, or devices as mandatory depending upon the selected curriculum.

19.2 Participants enrolled in vocal or comprehensive music programs may be required to maintain access to an electronic Tanpura, Shruti Box, Riyaz application, or equivalent tonal support system for continuous listening practice and Swara familiarity.

19.3 The Academy reserves the right to recommend specific practice methods, frequency exercises, or listening disciplines as part of the educational structure.

20. ABSENTEEISM, INACTIVITY & MEMBERSHIP BLOCKING POLICY

20.1 Participants remaining absent for more than ninety (90) consecutive days without prior written intimation to the Academy may have their membership, enrolled course, promotional benefits, or learning access suspended or blocked.

20.2 Official communication regarding extended absence must be provided through verifiable written channels including:

• email communication,
• official WhatsApp communication,
• signed written application,
• or other approved communication modes recognized by the Academy.

20.3 Failure to provide proper intimation before prolonged inactivity may require:

• reactivation fees,
• membership renewal,
• re-registration,
• or repayment of applicable charges before services resume.

21. LIFETIME MEMBERSHIP POLICY

21.1 Lifetime Membership programs are discretionary premium educational programs intended exclusively for serious, committed, disciplined, and growth-oriented learners.

21.2 The Academy reserves the right to determine eligibility, continuation, suspension, or cancellation of Lifetime Memberships based upon:

• attendance consistency,
• learning seriousness,
• curriculum participation,
• discipline,
• performance standards,
• participation in Academy educational activities,
• or overall commitment toward musical growth.

21.3 If a Lifetime Membership becomes inactive, void, terminated, suspended, or discontinued due to policy violations, inactivity, indiscipline, or non-compliance, the Academy reserves the right to deny re-issuance of Lifetime Membership benefits.

21.4 In such cases, the Participant may only become eligible for standard structured course programs as determined by the Academy management.

22. REGISTRATION VALIDITY & CONTINUITY REQUIREMENTS

22.1 Participants failing to attend classes regularly in accordance with their registered schedule, invoice structure, batch allocation, or committed frequency may have their registration declared inactive or void.

22.2 Registrations may be suspended if the Participant demonstrates prolonged inactivity, irregular attendance patterns, or failure to maintain reasonable continuity in learning participation.

22.3 Reactivation of suspended registrations may require:

• renewal fees,
• course upgrades,
• fresh admissions,
• membership reactivation,
• or additional documentation as determined by the Academy.

23. RECURRING LEARNING COMMITMENT REQUIREMENT

23.1 Certain membership structures, including Lifetime Memberships, may require Participants to maintain minimum recurring learning commitments, monthly hour structures, or continuing engagement plans.

23.2 Failure to maintain such minimum continuation structures may result in suspension, expiration, or voiding of associated benefits and privileges.

24. SCHOLARSHIP, HOSTEL & RESIDENTIAL LEARNING POLICY

24.1 Students availing scholarships, hostel facilities, residential educational formats, food arrangements, or immersive learning programs must strictly comply with all payment timelines and institutional requirements.

24.2 Grace periods for pending payments, if granted, shall ordinarily not exceed forty-eight (48) hours unless otherwise approved in writing.

24.3 Failure to clear outstanding dues within the permitted period may result in:

• suspension of hostel access,
• discontinuation of food services,
• removal from educational facilities,
• denial of class attendance,
• or cancellation of scholarship benefits.

24.4 Hostel, food, accommodation, operational, and educational charges may increase periodically due to inflation, operational costs, infrastructure upgrades, or market conditions.

25. BREAK, PAUSE & REACTIVATION POLICY FOR HOSTEL STUDENTS

25.1 Hostel or residential students intending to take temporary educational breaks must formally notify the Academy in advance.

25.2 Participants taking prolonged breaks may be required to clear a substantial portion of pending dues before retaining continuation rights, seat reservations, or educational benefits.

25.3 Failure to comply may result in:

• cancellation of registration,
• forfeiture of benefits,
• or requirement of fresh enrollment upon return.

26. FACULTY AVAILABILITY & SELF-STUDY POLICY

26.1 The Academy acknowledges that faculty members, mentors, or founders may periodically remain unavailable due to:

• professional commitments,
• recordings,
• productions,
• events,
• travel,
• educational projects,
• or business operations.

26.2 During such periods, students may be instructed to engage in:

• self-study,
• book reading,
• theory understanding,
• Riyaz practice,
• doubt documentation,
• assignment completion,
• or independent curriculum work.

26.3 Such periods shall continue to form part of the structured educational process and shall not automatically qualify for refunds, compensation, or session replacement.

27. CURRICULUM COMPLIANCE & BONUS BENEFIT ELIGIBILITY

27.1 Students enrolled under premium offers, extended hour benefits, scholarship structures, or bonus educational packages must strictly comply with:

• daily practice requirements,
• curriculum tasks,
• recording submissions,
• educational assignments,
• discipline standards,
• and institutional participation expectations.

27.2 Failure to comply with curriculum requirements may result in:

• suspension of bonus hours,
• cancellation of promotional benefits,
• termination of scholarship structures,
• or voiding of additional privileges beyond the core enrolled course.

28. TOKEN AMOUNT, COUNSELING & CONSULTATION CHARGES

28.1 Any token amount, booking fee, consultation fee, counseling payment, reservation amount, or advance payment made toward Academy services shall be strictly non-refundable.

28.2 Meetings, strategic counseling sessions, educational consultations, or mentorship interactions conducted with the Founder or senior management may attract separate professional consultation charges depending upon:

• duration,
• educational depth,
• advisory scope,
• or mentorship structure.

28.3 The Academy reserves the right to determine applicable consultation charges at its sole discretion.

29. FAMILY MEMBER ADD-ON POLICY

29.1 Certain promotional structures may permit educational access benefits for immediate family members subject to applicable registration, admission, processing, and administrative charges.

29.2 Such benefits remain discretionary and subject to:

• seat availability,
• operational feasibility,
• curriculum compatibility,
• and institutional approval.

30. LEARNING ENVIRONMENT & FACULTY RESPECT POLICY

30.1 The Academy operates as a structured educational institution and professional training environment.

30.2 Participants are strictly advised not to demand entertainment performances, casual demonstrations, or non-curricular performances from instructors, faculty members, or mentors.

30.3 All Participants shall maintain professional respect toward the educational process, faculty expertise, and institutional environment.

31. DIGITAL ACCEPTANCE & IMPLIED CONSENT POLICY

31.1 Digital acceptance of Terms & Conditions through:

• email confirmation,
• digital acknowledgment,
• payment completion,
• online registration,
• continued attendance,
• or absence of written objection after receipt of official communication,

shall constitute valid acceptance of these Terms & Conditions.

31.2 If no objection or disagreement is communicated within the timeline specified by the Academy after official communication of terms, the Participant shall be deemed to have accepted the applicable policies.

32. SFMA KIT, LEARNING MATERIAL & INTELLECTUAL PROPERTY POLICY

32.1 Any books, applications, kits, notations, learning materials, digital content, educational resources, software access, Tanpura devices, practice tools, or proprietary educational material provided by the Academy shall remain protected intellectual and educational property.

32.2 Such materials are strictly for personal educational use only and shall not be:

• copied,
• reproduced,
• redistributed,
• pirated,
• commercially exploited,
• publicly circulated,
• or shared with unauthorized persons.

32.3 Violation of this clause may result in:

• disciplinary action,
• suspension,
• termination,
• legal recovery,
• intellectual property proceedings,
• or monetary penalties.

33. STUDENT RECORDING & SOCIAL MEDIA POLICY

33.1 The Academy reserves the right to record, photograph, document, publish, edit, distribute, promote, or commercially utilize student performances, practice sessions, classroom activities, educational content, and institutional media for promotional, educational, branding, archival, marketing, or social media purposes.

33.2 Students posting Academy-related recordings on personal platforms must comply with branding and collaboration requirements communicated by the Academy.

33.3 Unauthorized recordings, misuse of Academy branding, improper publication, or policy violations may attract monetary penalties, content takedown requests, suspension, or legal action.

34. COURSE EXTENSION & ADVANCEMENT POLICY

34.1 Any extension beyond standard course structures shall be subject to formal evaluation by the Academy.

34.2 Evaluation criteria may include:

• attendance,
• punctuality,
• discipline,
• curriculum understanding,
• obedience,
• musical growth,
• performance quality,
• and overall educational conduct.

34.3 The Academy reserves the sole right to approve or deny additional educational benefits, extensions, or advancement opportunities.

35. ADMISSION & REGISTRATION CHARGES

35.1 Admission fees, registration charges, processing fees, or onboarding charges may apply separately in addition to the course fee structure.

35.2 Such charges may vary depending upon:

• course category,
• program structure,
• scholarship status,
• customization,
• or institutional policy.

35.3 Students remaining absent for prolonged periods without official communication may lose promotional benefits, offers, discounts, or continuation privileges and may be required to complete re-registration formalities.

36. INSTRUMENT HYGIENE & DISCIPLINE POLICY

36.1 Participants shall maintain proper hygiene, care, cleanliness, and respectful handling of all musical instruments and Academy equipment.

36.2 Students may be instructed to clean instruments before and after usage to maintain shared educational hygiene standards and institutional discipline.

37. SFMA KIT CUSTOMIZATION POLICY

37.1 The Academy may provide different variants or customized versions of educational kits depending upon:

• course structure,
• learning level,
• syllabus requirements,
• specialization,
• or educational growth needs.

37.2 The final composition of the kit shall be determined mutually between the Academy and the Participant.

38. CONVERSION TO PRIVATE HOME TUITION

38.1 Students enrolled in Academy programs may request conversion of institutional learning into private home tuition services subject to faculty availability and operational approval.

38.2 Home tuition charges may exceed standard Academy pricing due to:

• travel requirements,
• logistical arrangements,
• trainer scheduling,
• convenience costs,
• and operational considerations.

38.3 Transportation charges, advance payments, and instrument rental fees for home tuition services may be required prior to confirmation of scheduling and slot allocation.

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39. OFFER OF THE DAY POLICY

39.1 Any promotional scheme, discount structure, scholarship benefit, bonus hour package, or “Offer of the Day” introduced by the Academy shall remain subject to strict payment compliance and institutional eligibility.

39.2 To reserve or block any promotional offer, the Participant may be required to pay a minimum booking amount or advance percentage as determined by the Academy.

39.3 Classes, memberships, sessions, or benefits under promotional offers shall commence only after completion of the required payment obligations.

39.4 Failure to complete payment within the committed timeline may result in:

• cancellation of the promotional offer,
• conversion to standard fee structure,
• suspension of benefits,
• or termination of enrollment eligibility.

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40. MINIMUM ENROLLMENT REQUIREMENT

40.1 Unless otherwise specified under an approved promotional structure, the Academy reserves the right to prescribe minimum enrollment criteria for admission into its educational programs.

40.2 Minimum enrollment structures may include:

• minimum course duration,
• minimum learning hours,
• admission charges,
• registration fees,
• applicable taxes,
• or processing charges as determined by the Academy.

40.3 Applicable GST and statutory taxes shall be charged additionally wherever legally required.

41. MULTIPLE MEMBER & FAMILY OFFER POLICY

41.1 Promotional offers applicable to multiple participants, family members, parents, children, or associated learners shall remain subject to separate registration and admission formalities for each individual participant.

41.2 Each participant shall be independently governed by the Academy’s Terms & Conditions, payment structures, attendance requirements, and compliance obligations.

41.3 The Academy reserves the right to impose synchronized attendance requirements or coordinated scheduling conditions for availing combined promotional benefits.

42. PAYMENT COMMITMENT, TRUST-BASED ENROLLMENT & OFFER VALIDITY

42.1 Any verbal, written, digital, telephonic, or implied payment commitment made by a Participant or parent/guardian shall be treated as a binding financial assurance toward the Academy.

42.2 Where the Academy permits commencement of services based upon partial payment, advance trust, deferred commitment, or provisional confirmation, the Participant shall remain legally obligated to clear the remaining dues within the agreed timeline.

42.3 Failure to honor committed payments may result in:

• cancellation of offers,
• application of standard professional hourly rates,
• deduction of utilized service value,
• suspension of classes,
• recovery proceedings,
• administrative penalties,
• or termination of enrollment.

42.4 The Academy reserves the right to determine applicable professional rates, faculty charges, penalties, and deductions depending upon the services already availed by the Participant.

43. ENROLLMENT, TRUST-BASED ADMISSION & COURSE UPGRADATION

43.1 The Academy may, at its sole discretion, permit limited trust-based enrollments or provisional admissions to support deserving learners in beginning their educational journey.

43.2 Parents/guardians or Participants committing toward future course upgrades, premium programs, or continuation plans shall remain responsible for fulfilling such commitments.

43.3 In case of non-fulfillment of committed upgrades or educational promises, the Academy reserves the right to:

• apply official faculty rates,
• deduct professional charges,
• adjust pending balances,
• recover dues from deposits,
• suspend classes,
• or terminate enrollment.

43.4 Administrative charges, penalty charges, or financial recovery measures may additionally apply in cases involving false assurances, repeated indecision, payment default, or misuse of trust-based admissions.

44. PROFESSIONAL OPPORTUNITIES, REPRESENTATION & MANAGEMENT RIGHTS

44.1 Any professional opportunity, project, live performance, recording assignment, teaching engagement, event participation, or commercial opportunity arising directly or indirectly through the Academy ecosystem may require prior disclosure to the Academy management.

44.2 The Academy reserves the right to:

• structure representation terms,
• determine profit-sharing arrangements,
• regulate professional participation,
• or adjust commercial arrangements

where the opportunity has originated through the Academy’s infrastructure, network, faculty, mentorship, branding, or business ecosystem.

44.3 Failure to disclose relevant professional opportunities connected with the Academy ecosystem may constitute breach of institutional trust and may result in:

• suspension,
• termination,
• recovery proceedings,
• or cancellation of benefits.

45. LOYALTY, NON-CIRCUMVENTION & ETHICAL CONDUCT POLICY

45.1 Participants shall not engage in unauthorized commercial dealings, independent financial arrangements, solicitation, poaching, or undisclosed professional collaboration involving:

• Academy staff,
• trainers,
• employees,
• students,
• associates,
• or institutional resources

without prior written approval from the Academy management.

45.2 The Academy reserves the right to terminate enrollment, memberships, or institutional association in cases involving:

• breach of trust,
• unauthorized dealings,
• misuse of Academy relationships,
• unethical conduct,
• or institutional circumvention.

45.3 Students receiving special financial consideration, trust-based support, scholarship benefits, or flexible learning arrangements may additionally be expected to contribute ethically toward the Academy ecosystem through mutually agreed educational or operational activities.

46. COURSE UPGRADATION POLICY

46.1 Participants may request course upgrades subject to:

• eligibility,
• seat availability,
• faculty availability,
• operational approval,
• and payment compliance.

46.2 Previously paid fees may be adjusted proportionately against upgraded course structures based upon the Academy’s official valuation methods.

46.3 Additional upgradation charges, administrative fees, or revised fee structures may apply before activation of upgraded programs.

47. MONTHLY POLICY UPDATES & CONTINUING ACCEPTANCE

47.1 The Academy reserves the unrestricted right to:

• amend,
• modify,
• revise,
• replace,
• suspend,
• or update

its Terms & Conditions, policies, operational structures, pricing models, curriculum systems, or institutional guidelines at any time.

47.2 Updated Terms & Conditions shall become effective immediately upon publication through official Academy communication channels.

47.3 Continued participation, attendance, payment, or usage of Academy services after publication of revised policies shall constitute deemed acceptance of such modifications.

47.4 Participants are solely responsible for periodically reviewing updated Terms & Conditions and institutional notices.

48. DISCIPLINE, HYGIENE & CLEANLINESS POLICY

48.1 All Participants shall maintain cleanliness, hygiene, discipline, punctuality, and respectful behavior within all Academy premises.

48.2 Shared facilities including:

• washrooms,
• kitchens,
• practice rooms,
• wash areas,
• common spaces,
• hostel facilities,
• and studio environments

must be maintained responsibly and hygienically by all Participants.

48.3 Improper disposal of waste, unhygienic behavior, property misuse, or repeated negligence may attract penalties, suspension, or disciplinary action.

49. GENERAL ENFORCEMENT & LEGAL ACCEPTANCE

49.1 Any violation involving:

• breach of trust,
• false commitment,
• misuse of institutional resources,
• policy non-compliance,
• indiscipline,
• or unethical conduct

may result in disciplinary proceedings including suspension or termination.

49.2 Decisions made by the Academy management regarding interpretation, enforcement, disciplinary action, and operational matters shall remain final and binding.

49.3 Offline enrolled students may additionally be required to execute physical agreements, signatures, declarations, indemnities, or contractual documentation for legal and operational purposes.

49.4 Digital acceptance mechanisms shall remain valid for online, international, interstate, or remote Participants.

50. MASTER LECTURE POLICY

50.1 The Academy may conduct mandatory Master Lectures, foundation lectures, theoretical sessions, analytical sessions, or advanced educational modules forming part of the core curriculum.

50.2 Attendance or viewing of such Master Lectures may be compulsory for enrolled students.

50.3 The duration of Master Lectures shall form part of the enrolled course hours and may accordingly be deducted from the overall course balance.

50.4 The Academy reserves the right to assign separate valuation, faculty pricing, educational worth, or premium classification to Master Lectures conducted by senior faculty or the Founder.

50.5 Failure to attend mandatory Master Lectures shall not entitle Participants to:

• fee reduction,
• additional compensatory hours,
• refund claims,
• or exemption from curriculum requirements.

51. BONUS HOURS POLICY

51.1 Bonus educational hours, promotional learning access, or extended practice benefits provided by the Academy shall remain subject to:

• validity timelines,
• curriculum compliance,
• attendance standards,
• discipline requirements,
• and institutional participation expectations.

51.2 Bonus hours may lapse automatically upon expiry of the specified validity period.

51.3 The Academy reserves the right to revoke bonus benefits in cases involving:

• misconduct,
• non-compliance,
• prolonged inactivity,
• academic negligence,
• or breach of institutional values.

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52. PRE-JOINING PRACTICE & BARTER POLICY

52.1 Practice sessions, studio usage, or faculty support availed before formal admission or registration may be chargeable as per applicable hourly rates.

52.2 The Academy may, at its discretion, permit barter-based settlement structures involving educational contributions, training support, recordings, or mutually agreed services.

53. SFMA APPLICATION, SOFTWARE & DIGITAL PLATFORM POLICY

53.1 The Academy may provide access to proprietary applications, educational software, Pitch Lab systems, digital learning platforms, or related educational technology.

53.2 Usage of such applications may be:

• subscription-based,
• hourly-billed,
• monthly-billed,
• or licensed under one-time payment structures.

53.3 Unauthorized sharing, duplication, redistribution, resale, piracy, or misuse of Academy software, applications, or digital resources is strictly prohibited.

53.4 Any Participant found violating digital usage policies may face:

• permanent suspension of access,
• termination of enrollment,
• recovery proceedings,
• penalties,
• or legal action for intellectual property infringement.

54. APPLICATION RENEWAL & LEARNING CONTINUITY POLICY

54.1 Certain educational applications, subscriptions, or digital learning systems may require periodic renewal for uninterrupted educational access.

54.2 Failure to renew required application services may impact:

• learning continuity,
• progress tracking,
• curriculum access,
• or educational support systems.

54.3 Repeated refusal to comply with mandatory digital learning requirements may result in suspension or termination from applicable programs.

55. PAYMENT TERMS FOR DISCOUNTED PROGRAMS

55.1 Until complete payment of the approved promotional fee is received and cleared, all educational services availed by the Participant may be valued at the Academy’s prevailing standard professional rate structure.

55.2 Upon full clearance of dues, the Academy may, at its discretion, retrospectively adjust billing calculations according to the approved promotional scheme.

55.3 The Academy reserves the right to:

• suspend certifications,
• block benefits,
• pause classes,
• deny access,
• or restrict privileges

until all pending dues are cleared in full.

56. MASTER LECTURE LINK ACCESS POLICY

56.1 Access links, recordings, digital sessions, or online Master Lecture materials provided by the Academy shall remain time-sensitive and subject to controlled access limitations.

56.2 Repeated requests for expired links, renewed access, or reissued content may result in additional course hour deductions or separate educational charges.

56.3 Students may be required to:

• prepare notes,
• submit projects,
• document learnings,
• or complete assignments

based upon the Master Lecture content.

56.4 Direct personalized sessions requested in place of recorded lectures may attract separate Founder or faculty charges.

57. BENEFITS OF REGISTERED & ADMITTED MEMBERS

57.1 Certain facilities, opportunities, or privileges may be made available exclusively to officially admitted and registered students.

57.2 Such benefits may include:

• studio recording access,
• audio/video production support,
• performance opportunities,
• promotional collaborations,
• educational resources,
• or certification privileges,

subject to institutional approval and operational availability.

58. STRICT NON-REFUND POLICY

58.1 All payments made to the Academy, including but not limited to:

• course fees,
• booking amounts,
• deposits,
• consultation charges,
• registration fees,
• studio charges,
• software charges,
• hostel fees,
• or promotional payments,

shall remain strictly non-refundable under any circumstances unless otherwise approved in writing by authorized management.

58.2 Refund claims arising due to:

• change of mind,
• personal circumstances,
• scheduling conflicts,
• dissatisfaction,
• family issues,
• relocation,
• medical conditions,
• force majeure events,
• natural calamities,
• or non-utilization of services

shall not create automatic refund liability upon the Academy.

58.3 The Academy reserves the right to offer alternative remedies including:

• course continuation,
• future adjustment,
• validity extension,
• or reactivation options,

strictly at its sole discretion.

58.4 Repeated harassment, threats, coercive conduct, defamation, disruption, or abusive communication relating to refund disputes may invite legal action, recovery proceedings, police complaints, or other lawful remedies available to the Academy.

59. PAYMENT GATEWAY, CARD CHARGES & EMI DEDUCTION POLICY

59.1 Participants shall remain responsible for payment gateway charges, transaction deductions, settlement charges, banking fees, card processing costs, EMI deductions, or instant settlement charges wherever applicable.

59.2 Outstanding dues may result in:

• suspension of facilities,
• blocking of certifications,
• restriction of privileges,
• denial of bonus benefits,
• or interruption of services.

59.3 The Academy reserves the right to adjust pending dues from:

• EMI structures,
• installment payments,
• security deposits,
• advance amounts,
• or any other financial balances associated with the Participant account.

60. SOULFUL INSTRURENTALS & REPAIRS – RENTAL POLICY

60.1 All musical instruments, equipment, gears, devices, accessories, and related products provided on rental basis shall remain the sole and exclusive property of the Academy or its associated entities.

60.2 Rental valuation may vary depending upon:

• instrument condition,
• market value,
• brand valuation,
• technical specifications,
• transportation requirements,
• and operational costs.

60.3 Where a brand-new instrument is provided on rent, rental calculations may be based upon the actual commercial valuation of the instrument.

60.4 The renter may subsequently choose to purchase the rented instrument subject to:

• stock availability,
• revised commercial valuation,
• and applicable rental adjustment charges.

60.5 Additional daily rental charges may continue to apply until the purchase process is completed and payment obligations are fully cleared.

60.6 A refundable security deposit may be collected at the time of rental. Refund of such deposit shall remain subject to:

• inspection,
• condition verification,
• damage assessment,
• and settlement of outstanding liabilities.

60.7 Any damage, scratches, technical faults, mishandling, negligence, moisture exposure, electrical damage, physical breakage, missing parts, or deterioration occurring during the rental period may result in deductions from the security deposit and/or additional recovery charges.

60.8 Delayed return of rented equipment shall attract additional daily rental charges until the date of actual return.

60.9 Transportation, packaging, pickup, delivery, loading, unloading, logistics, and commuting charges may additionally apply depending upon the instrument type, distance, and operational complexity.

61. INSTRUMENT REPAIR POLICY

61.1 Upon submission of any instrument for repair, servicing, restoration, tuning, maintenance, or inspection, the customer shall remain responsible for:

• approving repair estimates,
• confirming continuation of services,
• and collecting the instrument within the prescribed timeline.

61.2 Repair work shall commence only after:

• customer confirmation,
• operational approval,
• and compliance with applicable payment requirements.

61.3 Customers shall collect repaired instruments within seven (7) days from the notified completion date.

61.4 Failure to collect the instrument within the specified timeline may result in:

• storage charges,
• handling fees,
• administrative costs,
• or limitation of liability protections.

61.5 Storage charges may accrue from the eighth (8th) day onward as per the prevailing operational policy of the Company.

61.6 The Company shall not be held liable for:

• natural deterioration,
• environmental impact,
• corrosion,
• theft,
• accidental loss,
• moisture damage,
• electrical impact,
• or other risks

after expiry of the collection timeline.

62. RENTAL BILLING & PAYMENT ENFORCEMENT

62.1 Rental charges shall remain entirely separate from:

• course fees,
• Academy tuition fees,
• memberships,
• hostel charges,
• or educational billing structures.

62.2 Rental fees cannot be merged, offset, transferred, or adjusted against educational fees unless expressly approved in writing by authorized management.

62.3 Failure to make timely rental payments may result in:

• penalties,
• recovery proceedings,
• suspension of rental privileges,
• repossession of rented items,
• or legal recovery action.

62.4 The Academy and associated entities reserve the unrestricted right to internally allocate, adjust, or recover outstanding dues against any pending financial balances associated with the customer or student account.

63. SOULFUL MUSIK STORE – SALES, AMC, LMC & OFFER POLICY

63.1 All Lifetime Maintenance Contracts (LMC), Annual Maintenance Contracts (AMC), exchange offers, buy-back benefits, return schemes, and promotional benefits shall remain subject to:

• instrument condition,
• student discipline,
• continuity of musical practice,
• and compliance with institutional standards.

63.2 Students purchasing instruments through SoulFul Musik Store may become eligible for specific educational or maintenance benefits only while remaining active registered students of the Academy.

63.3 Instruments, gears, software, applications, devices, or equipment purchased through EMI structures without credit-card-backed security may be delivered only after complete payment realization and clearance.

64. COURSE RENEWAL LINKED BENEFITS POLICY

64.1 Certain educational benefits, practice tools, instruments, accessories, or learning devices including but not limited to Tabla, Tanpura, Shruti Box, or related educational equipment may remain linked with:

• yearly syllabus renewal,
• active student status,
• continuation of membership,
• and timely course renewal.

64.2 Discontinued, inactive, expired, or non-renewed students may lose eligibility to claim such benefits irrespective of prior offers or incomplete collection requests.

64.3 Benefits not claimed within the prescribed operational timeline may automatically lapse without further liability upon the Academy.

65. HOSTEL AGREEMENT, RESIDENTIAL BOOKING & COMMERCIAL UTILIZATION POLICY

65.1 Hostel accommodations, residential memberships, long-term stay arrangements, and accommodation packages offered by the Academy constitute commercial contractual arrangements involving:

• room reservation,
• operational allocation,
• staffing,
• infrastructure blocking,
• food planning,
• and long-term logistical commitments.

65.2 Amounts paid toward hostel facilities shall ordinarily be treated as contractual consideration for reserved accommodation services and not as refundable security deposits unless expressly stated otherwise in writing.

65.3 Reservation of accommodation may involve:

• fixed room allocation,
• operational commitments,
• guaranteed availability,
• special accommodations,
• and dedicated resource allocation by the Company.

65.4 Temporary absence due to:

• travel,
• personal work,
• medical reasons,
• family visits,
• or other interruptions

shall not automatically suspend, pause, or terminate the hostel agreement unless expressly approved in writing.

65.5 Any redemption, adjustment, transfer, or alternative utilization facility offered by the Company shall remain:

• discretionary,
• conditional,
• goodwill-based,
• and non-refundable in nature.

65.6 The Company reserves the right to define the scope, limitations, and applicability of any redemption mechanism offered under promotional or exceptional circumstances.

65.7 Cash refunds, reversals, chargebacks, or direct reimbursement obligations shall not arise merely due to temporary non-utilization of hostel facilities.

66. ANNUAL MEMBERSHIP & GURU–SHISHYA LEARNING STRUCTURE

66.1 Annual Memberships, residential learning structures, concessional hostel facilities, immersive educational programs, and Guru–Shishya Parampara models are designed exclusively for disciplined, continuous, and structured musical learning.

66.2 Students enrolled under such programs shall maintain:

• regular attendance,
• learning discipline,
• structured participation,
• ethical conduct,
• and curriculum continuity.

66.3 Failure to maintain educational continuity, attendance standards, or institutional discipline may result in:

• cancellation of concessions,
• withdrawal of benefits,
• application of standard professional rates,
• or termination of membership without refund.

66.4 The Academy reserves the right to recover standard educational valuation for services already utilized where concessional structures are withdrawn due to non-compliance.

67. CONTRACTUAL VALIDITY & LEGAL ENFORCEMENT

67.1 Enrollment into any course, program, workshop, membership, consultation, hostel facility, rental arrangement, or Academy service constitutes a legally binding contractual relationship between the Participant and the Academy.

67.2 All Academy operations shall remain governed under applicable laws of India including but not limited to:

• The Indian Contract Act, 1872,
• The Consumer Protection Act, 2019,
• The Information Technology Act, 2000,
• Intellectual Property laws,
• Commercial laws,
• and other applicable legal frameworks.

67.3 By enrolling with the Academy, the Participant expressly confirms that they have:

• read,
• understood,
• voluntarily accepted,
• and agreed

to all applicable Terms & Conditions, policies, operational structures, and institutional guidelines.

68. COURSE VALIDITY, EXPIRY & LAPSE POLICY

68.1 Every course, package, membership, program, studio booking, or service shall carry a specific validity period and operational usage timeline.

68.2 Failure to utilize services within the prescribed validity period may result in:

• automatic lapse,
• expiry of benefits,
• closure of enrollment,
• or termination of service rights.

68.3 Expired courses or memberships shall not automatically entitle Participants to:

• extension,
• reinstatement,
• continuation,
• refund,
• or revival of historical commercial terms.

68.4 Any continuation granted after expiry shall remain entirely discretionary and goodwill-based.

69. NO AUTOMATIC REINSTATEMENT RIGHTS

69.1 Long gaps in attendance, inactivity, non-utilization of services, or discontinuation of educational participation may constitute material lapse of contractual performance.

69.2 The Academy reserves full rights to:

• deny reinstatement,
• require fresh admission,
• revise pricing,
• update policies,
• or terminate expired enrollments permanently.

69.3 Historical enrollment, prior payments, or discontinued memberships shall not automatically preserve future educational rights under outdated commercial conditions.

70. COMMERCIAL VALUE REVISION & MARKET ADJUSTMENT CLAUSE

70.1 The Academy reserves the unrestricted right to revise:

• pricing structures,
• course valuations,
• memberships,
• operational fees,
• infrastructure charges,
• and service costs

based upon:

• inflation,
• taxation,
• market conditions,
• infrastructure investment,
• technological enhancement,
• faculty valuation,
• and operational expansion.

70.2 Historical pricing structures shall not permanently bind the Academy to continue services at outdated commercial rates.

70.3 Continued or future services may therefore be subject to revised pricing, updated policies, and current operational valuation structures irrespective of prior enrollment history.

71. GOODWILL-BASED EXCEPTIONS POLICY

71.1 Any extension, concession, waiver, transfer, continuation, complimentary session, discount, reactivation, or adjustment granted by the Academy after policy lapse or validity expiry shall remain:

• discretionary,
• goodwill-based,
• non-binding,
• revocable,
• and non-precedential.

71.2 Such exceptions shall not create enforceable future rights or limit the Academy’s legal protections in subsequent matters.

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72. COMPREHENSIVE NON-REFUND & LIMITATION OF LIABILITY POLICY

72.1 All payments made toward:

• admissions,
• registrations,
• memberships,
• rentals,
• productions,
• consultations,
• events,
• studio bookings,
• hostel facilities,
• digital services,
• software access,
• or educational activities

shall remain strictly non-refundable unless expressly approved in writing by authorized management.

72.2 The Academy shall not be held liable for:

• non-attendance,
• voluntary discontinuation,
• relocation,
• personal conflicts,
• scheduling issues,
• dissatisfaction arising from inactivity,
• career changes,
• medical situations,
• or negligence by the Participant.

72.3 The Academy reserves all lawful recovery rights, operational protections, contractual defenses, and legal remedies available under applicable law.

73. ACADEMY RIGHTS & POLICY RESERVATION

73.1 The Academy reserves the unrestricted right to:

• revise fees,
• modify policies,
• update operational structures,
• change faculty,
• alter schedules,
• revise curriculum,
• suspend services,
• reject admissions,
• deny continuation,
• or enforce disciplinary measures

at its sole discretion and in the best interest of institutional operations.

73.2 Any relaxation or concession granted in one matter shall not create legal precedent or binding obligation in future cases.

74. JURISDICTION & GOVERNING LAW

74.1 All disputes, claims, controversies, legal proceedings, contractual disagreements, payment disputes, or interpretational issues arising out of Academy services shall remain subject exclusively to the jurisdiction of competent courts located in Mumbai.

74.2 These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

74.3 The Participant expressly waives objection to jurisdiction, venue, or territorial applicability upon enrollment into the Academy.

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75. ANTI-HARASSMENT, COERCION & REPUTATION PROTECTION POLICY

75.1 The Academy and all associated entities maintain a strict zero-tolerance policy against:

• harassment,
• intimidation,
• coercion,
• unlawful pressure,
• reputational attacks,
• political interference,
• operational disturbance,
• or misuse of influence directed toward the organization, its management, faculty, staff, students, infrastructure, or business operations.

75.2 All students, parents, guardians, visitors, representatives, vendors, employees, and associated individuals are required to maintain lawful, respectful, and professional conduct at all times while interacting with the Academy.

75.3 The following conduct is strictly prohibited:

• threats or intimidation,
• abusive communication,
• coercive behavior,
• repeated harassment calls/messages,
• mob pressure,
• unlawful gatherings,
• unauthorized entry,
• external political interference,
• public pressure tactics,
• misuse of influence,
• malicious recording or circulation of private communications,
• defamatory online content,
• false allegations,
• reputational attacks,
• targeted trolling campaigns,
• operational interference,
• or any conduct damaging the goodwill or professional standing of the organization.

75.4 The Academy expressly clarifies that no external individual, political representative, social organization, or third party possesses legal authority to compel the Academy to:

• revive expired services,
• bypass institutional policies,
• alter commercial terms,
• violate lawful contracts,
• or issue refunds contrary to policy.

75.5 Any violation of this policy may result in:

• immediate termination,
• restriction of entry,
• legal notices,
• police complaints,
• civil recovery proceedings,
• injunction actions,
• cyber complaints,
• defamation proceedings,
• or any other lawful remedy available under Indian law.

75.6 The Academy additionally reserves the right to recover:

• reputational damages,
• operational losses,
• litigation expenses,
• business interruption losses,
• mental harassment claims,
• or commercial damages

through appropriate legal proceedings.

76. DIGITAL SERVICES & BRAND BUILDING POLICY

(Applicable to SoulFul Digital World)

76.1 Brand development, artist development, marketing strategy, digital growth, public image building, social media management, PR management, influencer positioning, or digital promotion services are long-term professional processes requiring patience, continuity, and structured execution.

76.2 The Company reserves the sole right to determine:

• pricing structures,
• campaign strategy,
• branding approach,
• marketing execution,
• content planning,
• advertisement budgeting,
• and project scope.

76.3 Comparison of Company pricing with:

• freelancers,
• local agencies,
• small-scale vendors,
• or unrelated market participants

shall not create any obligation upon the Company to revise its commercial valuation.

76.4 All contracts relating to digital branding, PR, promotions, artist management, social media growth, or marketing services may require minimum contractual commitments as determined by the Company.

76.5 Any discontinuation of payment obligations by monthly clients may result in:

• suspension of campaigns,
• holding of advertisements,
• discontinuation of digital services,
• or freezing of promotional activities.

76.6 All payments made toward digital services shall remain strictly non-refundable unless expressly agreed otherwise in writing.

77. VIDEO SHOOT, CREATIVE PRODUCTION & BUDGET EXECUTION POLICY

77.1 All video shoots, productions, studio projects, music videos, content creation projects, advertisements, reels, interviews, documentaries, or visual productions shall be executed strictly within the mutually approved project budget.

77.2 Production quality, equipment standards, locations, crew size, camera systems, props, creative complexity, lighting setups, and execution scale shall depend entirely upon the approved commercial scope of the project.

77.3 Any request beyond the originally approved project scope shall be treated as:

• additional work,
• revised production requirement,
• or add-on service

requiring separate costing and written approval.

77.4 The Company reserves the right to determine final execution methodology in alignment with:

• operational feasibility,
• budget allocation,
• production quality standards,
• and commercial practicality.

78. EMPLOYMENT CONDUCT & PROFESSIONAL WORKPLACE POLICY

78.1 All employees, interns, freelancers, contractors, consultants, and associated personnel of the Company shall maintain:

• professionalism,
• discipline,
• punctuality,
• operational ethics,
• respectful conduct,
• and workplace responsibility.

78.2 Company premises including studios, offices, academies, editing rooms, rehearsal areas, and operational departments shall remain strictly professional workspaces.

78.3 Unauthorized personal activities, misconduct, unprofessional behavior, or operational negligence during working hours shall constitute disciplinary violations.

79. WORKING HOURS, ATTENDANCE & PUNCTUALITY POLICY

79.1 Official working hours, attendance structures, weekly schedules, shift timings, and operational requirements shall be communicated by management from time to time.

79.2 Attendance may be monitored through:

• biometric systems,
• digital logs,
• attendance software,
• or authorized operational systems.

79.3 Salary calculation, attendance compliance, deductions, and working hour evaluations shall be determined primarily through official attendance systems maintained by the Company.

79.4 Repeated delays, absenteeism, negligence in attendance compliance, or failure to follow operational timings may result in:

• salary deductions,
• penalties,
• suspension,
• performance review,
• or disciplinary proceedings.

80. COMPANY PROPERTY, STUDIO ASSETS & EQUIPMENT LIABILITY POLICY

80.1 All employees and associated personnel shall handle Company property responsibly including:

• instruments,
• studio equipment,
• cameras,
• microphones,
• furniture,
• systems,
• storage devices,
• software,
• and technical infrastructure.

80.2 Any damage caused due to:

• negligence,
• mishandling,
• reckless conduct,
• aggressive behavior,
• or operational irresponsibility

may result in:

• financial recovery,
• salary deduction,
• security deduction,
• compensation liability,
• suspension,
• or termination.

80.3 The Company reserves the right to recover:

• original purchase value,
• current replacement value,
• repair expenses,
• operational losses,
• and related damages

through lawful internal or legal recovery procedures.

81. EMPLOYEE INVESTMENT / INTERNAL SAVINGS POLICY

81.1 The Company may maintain internal employee investment, retention, savings, welfare, or long-term financial discipline structures for organizational stability and employee development purposes.

81.2 Any such contribution structures, lock-in periods, return mechanisms, or withdrawal conditions shall remain governed by the mutually accepted employment agreement and applicable operational policy.

81.3 Withdrawal eligibility, settlement conditions, deductions, or final adjustments may remain subject to:

• attendance,
• notice period completion,
• disciplinary status,
• pending liabilities,
• and operational clearance.

82. LEAVE, HOLIDAY & MOBILE USAGE POLICY

82.1 Leave structures, holidays, weekly offs, and operational leave permissions shall remain subject to management approval and organizational requirements.

82.2 Unauthorized absence, unapproved leave, or repeated operational disruption may attract:

• salary deduction,
• suspension,
• performance review,
• or disciplinary action.

82.3 Mobile phone usage during working hours may be restricted depending upon:

• studio operations,
• recording sessions,
• editing work,
• confidential projects,
• or operational requirements.

82.4 Employees may be required to temporarily disengage from operational attendance systems before attending personal activities during active working hours.

83. PROFESSIONAL INTERACTION & NON-CIRCUMVENTION POLICY

83.1 Employees, freelancers, interns, consultants, and associated personnel shall not independently engage in direct professional dealings involving:

• Company clients,
• students,
• vendors,
• artists,
• staff,
• or operational contacts

without prior written approval from management.

83.2 Unauthorized direct dealing, poaching, diversion of clients, conflict of interest, or circumvention of Company operations may constitute:

• breach of contract,
• breach of confidentiality,
• and professional misconduct.

83.3 Such violations may result in:

• termination,
• legal recovery,
• compensation claims,
• injunction proceedings,
• or commercial damage recovery.

84. EMPLOYMENT CONTINUITY, NOTICE PERIOD & SECURITY DEPOSIT POLICY

84.1 Employees may be required to:

• execute joining agreements,
• provide security deposits,
• fulfill notice periods,
• and comply with professional exit procedures.

84.2 Any employee resigning, abandoning work, or discontinuing services shall remain responsible for:

• proper handover,
• completion of pending tasks,
• workflow continuity,
• replacement training,
• and project transition obligations.

84.3 Security deposits may be forfeited in cases involving:

• abandonment,
• operational loss,
• incomplete handover,
• breach of contract,
• or serious misconduct.

84.4 Final settlements shall remain subject to:

• operational clearance,
• notice period completion,
• asset return verification,
• financial reconciliation,
• and management approval.

85. SALARY REVISION & PERFORMANCE EVALUATION POLICY

85.1 Salary structures shall be based upon:

• skill level,
• experience,
• commitment,
• productivity,
• discipline,
• attendance,
• technical capability,
• and operational contribution.

85.2 Salary revisions, increments, bonuses, incentives, or compensation restructuring shall remain entirely discretionary and performance-based.

85.3 The Company reserves the right to:

• revise workload,
• reallocate responsibilities,
• restructure compensation,
• or modify operational roles

based upon business feasibility and employee contribution.

85.4 Unsupported compensation demands, false external salary claims, or unverified market comparisons shall not bind the Company to revise compensation structures.

86. PROJECT SUBMISSION, NEGLIGENCE & SALARY HOLD POLICY

86.1 Employees shall complete assigned tasks, projects, edits, recordings, creative deliverables, productions, and operational responsibilities within the designated timelines.

86.2 Failure to complete work within prescribed timelines due to negligence, indiscipline, operational irresponsibility, or repeated delay may result in:

• suspension,
• salary hold,
• incentive cancellation,
• project restriction,
• or termination.

86.3 Partial salary payments, deduction structures, or withholding mechanisms may be applied where:

• assigned work remains incomplete,
• deliverables are unusable,
• project deadlines are breached,
• or operational commitments remain unfulfilled.

87. SALARY HIKE VERIFICATION & COMPENSATION REVIEW POLICY

87.1 Where an employee seeks compensation revision based upon external income claims, freelancing earnings, or market comparisons, the Company may request supporting verification documentation including:

• invoices,
• payment proofs,
• contracts,
• bank statements,
• transaction records,
• or professional evidence.

87.2 Verification requests shall be treated as internal compensation evaluation mechanisms and not as invasive or unlawful financial demands.

87.3 Final compensation decisions shall remain dependent upon:

• organizational feasibility,
• operational requirements,
• performance standards,
• discipline,
• and long-term contribution value.

88. STRICT DATA MANAGEMENT & STUDIO OPERATIONS POLICY

88.1 All project sessions, recordings, stems, mix files, mastering sessions, DAW projects, software presets, plugin settings, archives, and digital assets shall remain protected commercial and intellectual property assets of the Company.

88.2 All engineers, technical staff members, editors, producers, and operational personnel shall:

• maintain organized data structures,
• perform daily backups,
• upload project files to authorized storage systems,
• protect licensed software,
• and comply with internal data management protocols.

88.3 Unauthorized deletion, negligent data handling, corruption of sessions, software mishandling, storage negligence, or operational irresponsibility resulting in:

• project loss,
• delivery delay,
• recovery expenses,
• reputational damage,
• or workflow interruption

may attract:

• salary deductions,
• compensation recovery,
• disciplinary proceedings,
• legal liability,
• or termination.

88.4 The Company reserves full rights to evaluate data management compliance during:

• resignation,
• termination,
• performance review,
• settlement clearance,
• or certification issuance.

89. ZERO-TOLERANCE TECHNICAL DISCIPLINE POLICY

89.1 Technical departments shall maintain strict operational discipline relating to:

• daily backups,
• file organization,
• software management,
• session naming,
• cloud uploads,
• system protection,
• and professional handover standards.

89.2 Casual negligence, repeated excuses, operational irresponsibility, or technical indiscipline affecting workflow continuity may constitute serious professional misconduct.

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..

90. FINAL LEGAL RESERVATION

90.1 The Company reserves all lawful rights, claims, remedies, defenses, protections, and enforcement powers available under applicable Indian law.

90.2 Any concession, waiver, relaxation, or goodwill adjustment granted in one matter shall not create binding precedent or waive future legal protections.

90.3 These policies shall operate cumulatively alongside all previously issued Terms & Conditions, agreements, policies, operational guidelines, employment contracts, and institutional rules issued by the Company.

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91. FOUNDER TRAINING VALUE & PROFESSIONAL DEVELOPMENT POLICY

91.1 Any training, mentorship, supervision, guidance, technical learning, business exposure, workflow access, creative development, or professional consultation provided directly by Shreyash Shandiliya shall be considered premium professional educational exposure developed through substantial industry experience, creative expertise, operational execution, and long-term business development.

91.2 Such guidance may include, but shall not be limited to:

• Music Production
• Mixing & Mastering
• Vocal Training
• Instrument Training
• Graphic Designing
• Video Direction
• Shoot Planning
• Artist Development
• Content Creation
• Branding & Marketing
• Studio Operations
• Team Management
• Creative Strategy
• Business Development
• Technical Workflow Management
• and other professional disciplines associated with the organization.

91.3 The Company reserves the right to determine the professional valuation of such training, mentorship, consultation, and guidance based upon:

• industry experience,
• market standards,
• intellectual contribution,
• educational value,
• business expertise,
• and operational exposure.

91.4 Any employee, trainee, intern, freelancer, artist, or associated individual receiving such exposure acknowledges that:

• the training carries substantial long-term professional value,
• practical industry exposure cannot be measured solely through hourly calculations,
• and the organization is investing significant educational and operational resources into the individual’s development.

91.5 All associated individuals are expected to maintain:

• professionalism,
• discipline,
• sincerity,
• gratitude,
• ethical conduct,
• and respect toward the organization, mentors, faculty, and training process.

92. TRAINING PERIOD, TRIAL PERIOD & PROFESSIONAL EVALUATION POLICY

92.1 The Company may implement:

• trial periods,
• probation periods,
• internship evaluations,
• technical assessments,
• project-based evaluation structures,
• or practical training phases

for durations determined solely by the Company depending upon operational requirements and role complexity.

92.2 Trial or probation structures may include:

• skill testing,
• workflow evaluation,
• discipline assessment,
• project execution capability,
• adaptability analysis,
• communication evaluation,
• and long-term suitability assessment.

92.3 During such periods, temporary operational limitations including:

• internet interruptions,
• technical issues,
• software limitations,
• infrastructure delays,
• equipment procurement delays,
• or studio setup adjustments

shall not automatically exempt the individual from professional responsibilities and assigned deliverables.

92.4 The Company maintains a professional no-excuse operational structure regarding:

• pending deliverables,
• incomplete assignments,
• project delays,
• or workflow negligence.

92.5 Salary release, continuation, confirmation of employment, or long-term project allocation shall remain dependent upon:

• successful completion of assigned work,
• professional behavior,
• consistency,
• discipline,
• and operational performance.

93. TERMS & CONDITIONS ACKNOWLEDGEMENT & UPDATE POLICY

93.1 All employees, students, parents, interns, freelancers, vendors, consultants, artists, associates, and team members connected with the organization are expected to carefully review and understand all applicable Terms & Conditions, policies, operational guidelines, and institutional rules.

93.2 Any individual who proceeds with:

• admissions,
• employment,
• project participation,
• professional association,
• service usage,
• or organizational engagement

shall automatically be deemed to have:

• read,
• understood,
• accepted,
• and agreed

to all applicable Terms & Conditions whether physically signed or digitally accepted.

93.3 The Company reserves the unrestricted right to:

• modify,
• revise,
• expand,
• remove,
• replace,
• or update

its Terms & Conditions, policies, payment structures, operational systems, and institutional guidelines at any time.

93.4 Continued association with the organization after implementation of updated policies shall constitute automatic acceptance of such revised Terms & Conditions.

94. PROJECT COMPLETION & MONTHLY DELIVERABLE POLICY

94.1 Where employees, freelancers, engineers, producers, editors, composers, or associated individuals are engaged under monthly project-based or deliverable-based agreements, all assigned projects shall be treated as requiring complete and final execution.

94.2 Incomplete submissions shall not be accepted and may include, but are not limited to:

• unfinished mixing or mastering,
• incomplete arrangements,
• missing instrumental sections,
• placeholder compositions,
• missing vocals,
• incomplete processing,
• missing session files,
• absent stems,
• or unfinished production elements.

94.3 All deliverables must be submitted in the required professional format including:

• complete session/project files,
• stems,
• raw recordings,
• processed tracks,
• MIDI files,
• exported assets,
• mastered outputs,
• and all associated project materials.

94.4 Salary release, payment clearance, and settlement approval shall remain subject to:

• successful project completion,
• proper submission,
• technical verification,
• and operational approval by the Company.

94.5 The Company reserves the right to:

• hold salary,
• reject incomplete submissions,
• delay settlements,
• extend evaluation periods,
• or initiate disciplinary action

where projects remain incomplete or operationally unusable.

95. ADDITIONAL COMPENSATION & PROPORTIONAL WORK OUTPUT POLICY

95.1 Any compensation paid beyond the mutually agreed standard salary structure including:

• overtime payments,
• incentive compensation,
• advances,
• additional project payments,
• bonuses,
• or extraordinary remuneration

shall remain directly linked with proportional additional deliverables and work output.

95.2 Acceptance of additional compensation shall automatically create corresponding obligations relating to:

• project completion,
• additional songs,
• deliverables,
• workflow contribution,
• or assigned operational responsibilities.

95.3 In cases involving:

• resignation,
• abandonment,
• discontinuation,
• termination,
• or separation,

the concerned individual shall remain liable to complete all proportional pending deliverables relating to such additional compensation.

95.4 The Company reserves the right to:

• deduct amounts from settlements,
• adjust dues,
• hold final payments,
• or recover outstanding obligations

until completion of corresponding deliverables.

96. SAMPLE PROJECT, EVALUATION TASK & COMPOSITION SUBMISSION POLICY

96.1 The Company may assign:

• trial projects,
• sample compositions,
• demo tasks,
• evaluation assignments,
• or partial production projects

for professional assessment and operational evaluation purposes.

96.2 Such assignments may require:

• songwriting,
• melody development,
• arrangements,
• composition structures,
• chorus creation,
• production layouts,
• verse completion,
• or presentation of professionally usable musical concepts.

96.3 Failure to complete assigned evaluation work within prescribed timelines and quality standards may result in:

• salary hold,
• delayed clearance,
• reassessment,
• project restriction,
• reduced allocation,
• or discontinuation of association.

96.4 The Company reserves sole discretion regarding:

• evaluation standards,
• acceptance criteria,
• project allocation,
• and continuation opportunities.

97. PERFORMANCE-BASED SALARY REVISION & WORKLOAD POLICY

97.1 Any request relating to:

• salary increment,
• workload modification,
• role revision,
• flexible work structure,
• project reduction,
• compensation enhancement,
• or operational restructuring

shall remain subject exclusively to internal evaluation by the Company.

97.2 Evaluation parameters may include:

• quality standards,
• discipline,
• technical capability,
• attendance,
• consistency,
• contribution toward company growth,
• creative performance,
• reliability,
• and operational value creation.

97.3 Salary revisions shall not automatically arise merely due to:

• assumptions regarding company growth,
• infrastructure visibility,
• external comparisons,
• or personal expectations.

97.4 The Company reserves the unrestricted right to:

• approve or reject revision requests,
• restructure responsibilities,
• extend evaluation periods,
• or discontinue association

depending upon operational compatibility and business requirements.

98. PROFESSIONAL DEVELOPMENT, LEARNING EXPOSURE & ORGANIZATIONAL VALUE POLICY

98.1 The organization continuously invests:

• training resources,
• industry exposure,
• technical mentorship,
• operational guidance,
• workflow access,
• creative supervision,
• and educational support

toward the professional development of associated individuals.

98.2 Employees and associated individuals acknowledge that:

• practical exposure,
• skill enhancement,
• mentorship,
• workflow learning,
• and company-based professional development

carry substantial long-term career value.

98.3 Short-term skill growth, confidence enhancement, or technical exposure shall not automatically create entitlement toward:

• immediate salary hikes,
• reduced accountability,
• renegotiation of contracts,
• or modified workload expectations.

98.4 The Company reserves sole discretion regarding:

• salary revision,
• project allocation,
• continuation of employment,
• role expansion,
• and long-term opportunities.

99. VALUE CREATION & ORGANIZATIONAL GROWTH PRINCIPLE

99.1 The Company believes that:

• salary growth,
• incentives,
• promotions,
• compensation enhancement,
• and long-term opportunities

must remain linked with measurable contribution, professional growth, creativity, discipline, and value creation for the organization.

99.2 The Company encourages:

• continuous learning,
• skill improvement,
• meaningful contribution,
• creative development,
• professional consistency,
• and long-term growth-oriented work ethics.

99.3 Compensation expectations without proportional contribution, performance enhancement, or operational value creation may be treated as professionally unjustified.

99.4 The organization reserves the right to independently determine:

• compensation structures,
• performance rewards,
• growth opportunities,
• and incentive mechanisms

based upon organizational contribution and operational value.

100. CREDIT, ATTRIBUTION & BRAND OWNERSHIP POLICY

100.1 All songs, productions, recordings, releases, campaigns, creative content, promotional materials, projects, and media published under the Company ecosystem shall remain officially represented under the branding identity of:

• SoulFul Musik Studio and/or
• SoulFul Musik World Pvt. Ltd..

100.2 The Company invests substantial resources into:

• production,
• marketing,
• promotions,
• artist development,
• infrastructure,
• branding,
• distribution,
• audience growth,
• and operational systems.

100.3 Accordingly, public-facing credits including:

• Music Production,
• Mixing & Mastering,
• Recording,
• Programming,
• Engineering,
• Composition,
• Technical Execution,
• and Creative Development

may remain under the official Company identity unless otherwise approved in writing.

100.4 Employees, freelancers, interns, and associated contributors shall not claim:

• ownership,
• partnership rights,
• independent commercial branding,
• or public credit entitlement

over Company-funded projects without written authorization.

100.5 The Company may, at its sole discretion, provide:

• portfolio permissions,
• acknowledgments,
• exceptional mentions,
• or individual credits

where operationally and commercially appropriate.

101. PROJECT DATA SUBMISSION & FINAL SETTLEMENT POLICY

101.1 All employees, engineers, producers, editors, freelancers, interns, and associated professionals shall submit complete and properly organized Company project data before:

• salary release,
• project clearance,
• final settlement,
• resignation approval,
• or professional exit clearance.

101.2 Required submissions may include:

• complete project/session files,
• production sessions,
• mixing sessions,
• mastering sessions,
• raw vocals,
• processed vocals,
• stems,
• karaoke/minus tracks,
• mastered outputs,
• project assets,
• and related operational data.

101.3 All submitted materials must be:

• properly named,
• technically accessible,
• professionally organized,
• transferable to Company systems,
• and free from unauthorized restrictions.

101.4 The Company reserves the right to:

• withhold salary,
• delay settlements,
• reject clearance,
• suspend final processing,
• or initiate recovery proceedings

where project files, intellectual property assets, or operational data are improperly withheld.

101.5 Any misuse, withholding, unauthorized restriction, or conditional negotiation involving Company-owned project data may constitute:

• professional misconduct,
• operational negligence,
• breach of contract,
• and intellectual property violation.

102. RESIGNATION, EARLY EXIT & FINAL SETTLEMENT POLICY

102.1 All employees, interns, freelancers, consultants, engineers, producers, and associated professionals are expected to maintain commitment, professionalism, accountability, and operational responsibility toward the organization and its ongoing projects.

102.2 If an employee voluntarily discontinues association during the initial onboarding or probationary phase, the Company reserves the right to process compensation proportionately based upon:

• actual work contribution,
• training investment,
• onboarding expenses,
• attendance,
• work submission status,
• and operational involvement.

102.3 In such cases, partial settlement processing may occur subject to management evaluation and approval.

102.4 Any employee intending to resign shall provide an official written notice period as determined by the Company based upon:

• role dependency,
• project criticality,
• departmental responsibilities,
• operational continuity,
• workflow transition,
• and project/data handover requirements.

102.5 Final settlement, incentives, clearances, certifications, and financial processing shall remain subject to:

• successful completion of notice obligations,
• project handover,
• data submission,
• attendance verification,
• asset return,
• internal approvals,
• and operational clearance procedures.

102.6 Professional conduct, discipline, accountability, team coordination, and ethical workplace behavior may additionally influence:

• settlement approvals,
• recommendations,
• certifications,
• and future professional references.

103. SECURITY RETENTION & EXIT CLEARANCE POLICY

103.1 The Company may retain a portion of initial salary/stipend as a temporary professional security retention measure for ensuring:

• accountability,
• project continuity,
• operational stability,
• proper handover,
• and responsible exit procedures.

103.2 Such retention shall not automatically constitute:

• unlawful deduction,
• penalty,
• or forfeiture,

and shall remain subject to Company policy and applicable legal compliance.

103.3 Release of retained amounts may remain subject to:

• completion of resignation procedures,
• project/data handover,
• notice period compliance,
• operational clearance,
• and management approval.

103.4 The Company reserves the right to evaluate:

• attendance records,
• project completion,
• operational responsibilities,
• professional conduct,
• and pending liabilities

before final settlement approval.

104. WORK-FROM-HOME (WFH) DISCIPLINE & PROJECT SUBMISSION POLICY

104.1 Employees, freelancers, interns, consultants, and associated individuals working remotely shall maintain strict discipline, accountability, consistency, and professional standards while operating under Work-From-Home structures.

104.2 All remote-working individuals shall:

• submit daily work updates,
• maintain organized project documentation,
• upload files regularly,
• follow assigned schedules,
• comply with deadlines,
• and maintain operational communication standards.

104.3 The Company may implement:

• project tracking systems,
• productivity evaluation mechanisms,
• daily reporting sheets,
• release schedules,
• and workflow monitoring systems

for operational continuity.

104.4 Work-from-home flexibility shall remain a professional privilege based upon:

• trust,
• productivity,
• communication,
• reliability,
• and responsible conduct.

104.5 Any misuse of remote working privileges including:

• false reporting,
• non-responsiveness,
• repeated delays,
• incomplete submissions,
• negligence,
• or misrepresentation of work status

may result in:

• salary hold,
• performance review,
• suspension,
• operational restriction,
• or termination of association.

104.6 The Company strongly encourages continuous improvement in:

• creative quality,
• productivity,
• technical growth,
• workflow efficiency,
• and professional discipline.

105. CREATIVE SKILL EVALUATION & ORIGINAL PROJECT ASSIGNMENT POLICY

105.1 As part of the Company’s professional evaluation and skill-development structure, employees and associated creative professionals may be assigned original music creation tasks for assessment purposes.

105.2 Such assignments may include:

• songwriting,
• lyrics,
• melody creation,
• arrangement,
• composition,
• production,
• recording preparation,
• mixing,
• mastering,
• and complete project execution.

105.3 Evaluation assignments may vary depending upon:

• department,
• role,
• experience,
• productivity,
• technical capability,
• and operational requirements.

105.4 Participation in such evaluation structures shall remain mandatory for relevant creative departments including:

• producers,
• composers,
• engineers,
• lyricists,
• arrangers,
• and associated audio professionals.

105.5 The Company reserves sole discretion regarding:

• assignment quantity,
• complexity,
• timelines,
• quality expectations,
• and evaluation standards.

106. CREATIVE OWNERSHIP, RELEASE STRUCTURE & BRAND REPRESENTATION POLICY

106.1 The Company operates as a centralized creative production ecosystem where songs, productions, recordings, arrangements, compositions, lyrics, and related creative works are developed collaboratively under the Company infrastructure and brand identity.

106.2 All projects developed:

• under Company assignments,
• using Company resources,
• through Company infrastructure,
• during salaried engagement,
• or within Company systems

shall remain associated with the official release identity of:

• SoulFul Musik Studio and/or
• SoulFul Musik World Pvt. Ltd..

106.3 The Company reserves sole authority regarding:

• release strategy,
• branding structure,
• public-facing presentation,
• distribution methodology,
• and creative positioning.

106.4 Future disputes relating to:

• ownership presentation,
• public release identity,
• project branding,
• or naming structures

shall not ordinarily be entertained where the work was developed under Company infrastructure, salary structures, resources, operational systems, or assignments.

107. OPTIONAL INDIVIDUAL CREDIT PARTICIPATION POLICY

107.1 The Company primarily operates under a centralized brand-credit structure. However, in selective cases, individual contributors may be considered for separate public-facing credits subject to Company approval.

107.2 The Company may evaluate:

• market value,
• contribution level,
• portfolio,
• audience reach,
• promotional involvement,
• commercial viability,
• and strategic value

before granting individual credit participation.

107.3 Under standard salary or compensation-based structures:

• the Company retains primary public-facing branding rights,
• while the contributor functions within the Company ecosystem.

107.4 Individual credit allocation, where applicable, may require:

• separate agreements,
• contribution-based participation,
• strategic collaboration terms,
• or additional promotional involvement.

107.5 No employee, freelancer, producer, engineer, lyricist, or associated contributor shall automatically claim separate public-facing credits solely on the basis of participation in Company projects.

108. PRE-JOINING LETTER & FINAL COMPENSATION STRUCTURE POLICY

108.1 Any pre-joining letter, onboarding document, preliminary discussion, or compensation communication issued prior to official confirmation shall be treated as provisional and non-final in nature.

108.2 Final compensation structures, Cost-to-Company (CTC), designations, responsibilities, and commercial terms shall be confirmed only through the official Confirmation Joining Letter or final employment agreement issued by the Company.

108.3 The Company reserves the right to:

• revise compensation structures,
• negotiate final remuneration,
• modify role expectations,
• or restructure operational responsibilities

before issuance of final confirmation documentation.

109. CHIEF SOUND ENGINEER, AUDIO ENGINEER & STUDIO ENGINEER RESPONSIBILITY POLICY

109.1 Employees appointed as:

• Chief Sound Engineer,
• Audio Engineer,
• Studio Engineer,
• Production Engineer,
• or equivalent technical roles

shall remain responsible not only for technical execution but also for maintenance of complete operational work records.

109.2 Such responsibilities may include:

• maintaining daily work logs,
• uploading project data,
• organizing production files,
• updating reporting sheets,
• maintaining Google Drive systems,
• and documenting operational activities.

109.3 Work records shall include:

• Company/internal projects,
• client projects,
• sessions,
• recordings,
• edits,
• mixes,
• masters,
• deliverables,
• and related operational data.

109.4 Maintenance and organization of such records shall constitute a mandatory and essential professional responsibility of the role.

109.5 Failure to:

• maintain records,
• upload project data,
• organize sessions,
• submit reports,
• or comply with operational documentation systems

may constitute:

• professional negligence,
• misconduct,
• breach of operational responsibility,
• or workflow violation.

109.6 The Company reserves the right to initiate:

• disciplinary proceedings,
• performance review,
• salary hold,
• operational reassignment,
• or termination

where data management responsibilities are repeatedly neglected.

————————————————————————————————————————-

110. PRE-JOINING, TRAINING PERIOD & CONDITIONAL ONBOARDING POLICY

110.1 Before commencement of:

• onboarding,
• training,
• trial period,
• workflow access,
• project allocation,
• or system authorization,

all candidates may be required to submit mandatory verification documents and professional information as determined by the Company.

110.2 Required documentation may include:

• identity proof,
• address proof,
• Aadhaar Card,
• PAN Card,
• resume/CV,
• educational details,
• bank statements,
• salary slips,
• photographs,
• financial verification documents,
• and other professional verification materials requested by management.

110.3 Failure to provide accurate, complete, or verifiable documentation may result in:

• suspension of onboarding,
• denial of workflow access,
• invalidation of training participation,
• withholding of project allocation,
• or cancellation of association.

110.4 The Company reserves the unrestricted right to verify all submitted information through lawful internal verification procedures.

111. ROLE, RESPONSIBILITY & WORKLOAD UNDER MULTI-BRAND OPERATIONS

111.1 Employees, managers, designers, editors, social media professionals, engineers, and associated personnel may be assigned responsibilities across multiple brands, ventures, departments, subsidiaries, or operational entities functioning under the Company ecosystem.

111.2 Such responsibilities may include:

• content creation,
• social media handling,
• graphic design,
• marketing execution,
• production work,
• posting schedules,
• branding management,
• campaign execution,
• and operational workflow management.

111.3 As the organization expands, additional brands, operational entities, departments, or digital platforms may be added under the employee’s scope of work depending upon:

• role designation,
• operational requirements,
• skill level,
• and management discretion.

112. DAILY DATA SUBMISSION & ATTENDANCE TRACKING POLICY

112.1 All employees and associated professionals shall upload daily work materials to authorized Company systems before completion of the working day.

112.2 Uploaded materials may include:

• editable source files,
• raw assets,
• exported files,
• PDFs,
• designs,
• project files,
• recordings,
• creative outputs,
• and related operational materials.

112.3 All files must remain:

• properly named,
• systematically organized,
• accessible to management,
• and compatible with Company archival systems.

112.4 Official attendance may require:

• login/logout records,
• timesheet updates,
• task reports,
• productivity sheets,
• and daily operational reporting.

112.5 The working day shall ordinarily be treated as operationally complete only after:

• assigned tasks are completed,
• files are uploaded,
• reporting systems are updated,
• and deliverables are properly submitted.

113. TRAINING PERIOD, SALARY CYCLE & PERFORMANCE EVALUATION POLICY

113.1 Individuals joining under:

• pre-joining structures,
• trial periods,
• probation periods,
• onboarding phases,
• or training programs

shall remain subject to professional evaluation by the Company.

113.2 Evaluation parameters may include:

• creativity,
• execution quality,
• consistency,
• professionalism,
• workflow understanding,
• technical capability,
• discipline,
• and overall contribution toward Company objectives.

113.3 Training periods may vary depending upon:

• performance,
• role complexity,
• adaptability,
• operational requirements,
• and management assessment.

113.4 Certain training, supervision, correction, or onboarding periods may not automatically qualify as part of the official salary cycle unless otherwise approved by management.

113.5 Official employment confirmation, joining letters, and salary structures shall become effective only after successful completion of applicable evaluation processes.

114. LEGAL COMPLIANCE, MISCONDUCT & DISPUTE LIABILITY POLICY

114.1 All employees, students, interns, freelancers, consultants, vendors, associates, and associated individuals shall be deemed to have accepted the Company’s:

• policies,
• agreements,
• confidentiality obligations,
• professional standards,
• code of conduct,
• and operational rules

communicated through any official medium including:

• agreements,
• emails,
• WhatsApp communication,
• appointment letters,
• notices,
• digital systems,
• verbal briefings,
• or official circulars.

114.2 The following conduct is strictly prohibited:

• threats,
• intimidation,
• extortion,
• blackmail,
• defamation,
• harassment,
• false allegations,
• unauthorized recordings,
• reputational attacks,
• social media misconduct,
• misuse of confidential information,
• privacy violations,
• cyber harassment,
• client manipulation,
• operational disruption,
• or unlawful pressure tactics.

114.3 Any such misconduct may attract:

• disciplinary action,
• termination,
• civil proceedings,
• criminal complaints,
• cyber complaints,
• injunction proceedings,
• recovery actions,
• or other lawful remedies available under Indian law.

114.4 Applicable legal frameworks may include:

• Bharatiya Nyaya Sanhita, 2023,
• Information Technology Act, 2000,
• Indian Contract Act, 1872,
• Copyright Act, 1957,
• Trade Marks Act, 1999,
• and other applicable laws.

114.5 The Company reserves full rights to:

• issue legal notices,
• restrict access,
• initiate legal proceedings,
• seek damages,
• claim compensation,
• and protect its operational, intellectual, reputational, and commercial interests.

115. EXIT POLICY, PENDING TASK SUBMISSION & SETTLEMENT CONDITIONS

115.1 Any employee, intern, freelancer, consultant, or associated individual intending to discontinue association with the Company shall:

• complete pending responsibilities,
• submit deliverables,
• hand over operational materials,
• transfer required data,
• and cooperate fully with transition procedures.

115.2 Where discontinuation occurs within the initial onboarding phase or first salary cycle:

• partial settlement structures,
• operational retention adjustments,
• training recovery considerations,
• or security retention mechanisms

may apply subject to Company evaluation.

115.3 Failure to:

• complete assigned work,
• submit handover materials,
• return Company assets,
• or comply with exit procedures

may result in:

• withholding of settlement,
• delay in processing,
• recovery actions,
• operational claims,
• or legal remedies.

115.4 The Company additionally reserves the right to recover losses arising from:

• negligence,
• incomplete projects,
• operational disruption,
• data withholding,
• or misconduct.

116. EXTRA WORKING HOURS & ADDITIONAL COMPENSATION POLICY

116.1 Additional compensation, overtime payments, incentives, or extra remuneration shall be considered only where:

• official working hours are completed,
• assigned responsibilities are fulfilled,
• measurable productivity exists,
• and additional work output is verified by management.

116.2 Extra compensation shall not automatically arise merely due to:

• prolonged online presence,
• extended login duration,
• unnecessary workplace presence,
• artificial overtime claims,
• or intentionally delayed execution.

116.3 The Company reserves the unrestricted right to evaluate:

• actual productivity,
• deliverables,
• operational impact,
• efficiency,
• and authenticity of overtime claims.

116.4 Any attempt to:

• manipulate attendance,
• fabricate overtime,
• misrepresent productivity,
• misuse Company policies,
• or create false compensation claims

may constitute:

• professional misconduct,
• breach of trust,
• unethical conduct,
• or operational fraud.

116.5 The Company reserves the right to:

• reject overtime claims,
• deny compensation,
• hold salary,
• issue warnings,
• suspend association,
• or initiate disciplinary/legal proceedings

where misuse or manipulation is identified.

117. PROFESSIONAL CONTINUITY & LONG-TERM ORGANIZATIONAL EXPECTATION

117.1 The Company strongly encourages:

• discipline,
• consistency,
• accountability,
• contribution,
• long-term professional growth,
• and operational responsibility.

117.2 Employees and associated individuals are expected to contribute toward:

• organizational development,
• brand visibility,
• workflow continuity,
• operational discipline,
• and creative excellence.

117.3 The Company believes in maintaining a professional ecosystem based upon:

• trust,
• ethics,
• contribution,
• structured workflow,
• and long-term value creation.

118. JAMPAD, VIDEO SHOOT & STUDIO BOOKING POLICY

118.1 All JamPad bookings, rehearsal bookings, studio shoots, podcast shoots, photography shoots, video productions, and related reservations shall commence strictly from the officially confirmed booking time irrespective of delayed arrival by the client.

118.2 No parallel booking shall ordinarily be accepted during the reserved slot, and therefore the booked hours shall remain fully chargeable.

118.3 Any:

• damage,
• breakage,
• missing inventory,
• technical loss,
• equipment mishandling,
• furniture damage,
• or property deterioration

caused during the booking period shall be chargeable to the client and may be recovered through:

• direct payment,
• security deduction,
• compensation recovery,
• or legal proceedings where necessary.

118.4 A complimentary recce/visit of approximately 10–15 minutes may be permitted. Any extended inspection, planning session, or prolonged occupancy beyond the complimentary duration may attract additional hourly charges.

118.5 The studio premises must be maintained in clean and orderly condition. Failure to maintain hygiene or cleanliness standards may attract cleaning and restoration charges.

118.6 Payments relating to artists, performers, musicians, dancers, influencers, technical staff, or creative professionals engaged during the booking shall remain chargeable based on duration of engagement and agreed professional valuation.

118.7 The Company reserves the right to capture:

• behind-the-scenes footage,
• rehearsal visuals,
• operational documentation,
• or promotional material

during studio bookings, provided such materials are not publicly released before the client’s official release or publication date.

118.8 Usage of:

• props,
• furniture,
• instruments,
• technical equipment,
• décor elements,
• external/common areas,
• service lifts,
• parking spaces,
• transportation systems,
• or additional studio facilities

may attract separate operational charges.

118.9 Any rearrangement, relocation, or handling of studio infrastructure requiring manpower or technical assistance may attract additional service billing.

118.10 Security deposits shall ordinarily be processed only after:

• inventory verification,
• damage inspection,
• technical assessment,
• and operational clearance procedures.

118.11 Certain restricted management areas including the Founder’s Cabin shall remain non-rentable and inaccessible without explicit management authorization.

119. REGISTERED MEMBER BENEFITS & CONDITIONAL ACCESS POLICY

119.1 Benefits extended to officially admitted and registered members may include:

• master lecture access,
• artist launch opportunities,
• recording support,
• PR and promotional assistance,
• performance opportunities,
• studio access,
• advertisement discounts,
• gear discounts,
• bonus practice hours,
• scholarship opportunities,
• certifications,
• EMI support,
• cashback structures,
• referral benefits,
• and JamPad access benefits.

119.2 All such benefits shall remain:

• conditional,
• performance-linked,
• non-transferable,
• revocable,
• and subject to continuous compliance with Academy discipline, attendance, and institutional policies.

119.3 Access to founder-level guidance, master lectures, premium sessions, or institutional opportunities may carry separate valuation for non-registered or inactive members.

119.4 The Academy reserves sole discretion regarding:

• eligibility,
• continuation,
• suspension,
• limitation,
• or withdrawal

of any benefit structure.

119.5 Benefits including:

• cashback,
• no-cost EMI reimbursements,
• free instruments,
• scholarship rewards,
• bonus hours,
• and promotional opportunities

shall ordinarily become valid only after:

• successful completion of the applicable course,
• fulfillment of attendance requirements,
• project submission,
• EMI closure,
• and compliance with institutional discipline standards.

120. NO COST EMI, CASHBACK & FREE INSTRUMENT POLICY

120.1 No-cost EMI structures, cashback offers, free instruments, and promotional educational benefits shall remain subject to:

• payment gateway compliance,
• GST compliance,
• loan closure,
• academic discipline,
• attendance,
• sincerity toward learning,
• and successful completion of the enrolled course.

120.2 Payment gateway charges, banking deductions, EMI processing charges, or transaction-related costs may remain payable by the student separately wherever applicable.

120.3 Cashback benefits may be processed only after:

• successful closure of EMI obligations,
• completion of course requirements,
• evaluation of student performance,
• and operational approval by the Academy.

120.4 Students discontinuing the course midway may lose eligibility toward:

• cashback,
• free instruments,
• warranty benefits,
• scholarship rewards,
• or associated promotional structures.

120.5 The Academy reserves sole discretion regarding:

• cashback percentages,
• release timelines,
• eligibility determination,
• and performance evaluation criteria.

121. RULES OF CONDUCT, DISCIPLINE & EDUCATIONAL COMPLIANCE POLICY

121.1 Students, parents, guardians, hostel members, and associated individuals shall maintain strict discipline, punctuality, respect, and adherence toward the Academy curriculum and Guru–Shishya educational structure.

121.2 The Academy may require:

• daily practice routines,
• submission of practice videos,
• assignment uploads,
• regular reporting,
• progress tracking,
• and performance evaluation systems.

121.3 Students may additionally be required to:

• upload practice material,
• maintain notes,
• attend master lectures,
• complete projects,
• and follow prescribed learning methodologies.

121.4 Unauthorized classroom disturbance, misuse of mobile phones, unnecessary interaction, operational disruption, or disregard toward faculty instructions may attract:

• warnings,
• restrictions,
• suspension,
• deduction of hours,
• or disciplinary action.

121.5 Damage caused to instruments, studio property, technical systems, or Academy infrastructure by any student or associated individual shall remain recoverable from the concerned person.

121.6 The Academy reserves the unrestricted right to enforce:

• curriculum structures,
• attendance rules,
• master lecture participation,
• practice requirements,
• and educational discipline mechanisms.

122. MASTER LECTURE & CORE LEARNING POLICY

122.1 Master Lectures shall form a compulsory and foundational component of the Academy’s educational ecosystem.

122.2 Such lectures may include:

• music theory,
• ear training,
• taal,
• laya,
• sur,
• practical music psychology,
• artist development,
• spiritual aspects of music,
• technical workflow,
• and advanced professional concepts.

122.3 Students are expected to:

• attend,
• understand,
• revise,
• and implement

all relevant Master Lecture teachings as part of their learning journey.

122.4 Non-serious behavior including:

• disrespect toward lectures,
• repeated excuses,
• dismissive conduct,
• or refusal to participate

may be treated as violation of educational discipline.

123. DATA LEAK, PIRACY & INTELLECTUAL PROPERTY PROTECTION POLICY

123.1 Unauthorized:

• sharing,
• piracy,
• duplication,
• resale,
• redistribution,
• leakage,
• copying,
• or circulation

of Academy books, kits, tools, lectures, recordings, applications, intellectual property, confidential data, or educational material is strictly prohibited.

123.2 Any person found:

• leaking internal information,
• arranging pirated material,
• misleading students/clients,
• stealing concepts,
• misusing intellectual property,
• or disclosing confidential operational information

may face:

• immediate termination,
• civil recovery,
• criminal proceedings,
• cyber complaints,
• injunction actions,
• and intellectual property enforcement proceedings.

123.3 Such matters may additionally attract liability under:

• Digital Personal Data Protection Act, 2023,
• Information Technology Act, 2000,
• Copyright Act, 1957,
• Trade Marks Act, 1999,
• and other applicable laws.

123.4 All:

• testimonials,
• recordings,
• case studies,
• projects,
• visual materials,
• and institutional outputs

created within the Academy ecosystem may remain protected institutional intellectual property.

124. BARTER DISCOUNT, PRIVILEGE & ROI-BASED VALUE POLICY

124.1 Any:

• barter-based concession,
• scholarship privilege,
• special hostel allocation,
• subsidized access,
• extraordinary discount,
• or discretionary benefit

extended by the Academy shall remain conditional and performance-linked.

124.2 Such privileges are granted based upon expectations relating to:

• discipline,
• attendance,
• artistic growth,
• contribution,
• professionalism,
• creative output,
• institutional value creation,
• and long-term ecosystem development.

124.3 The Academy reserves the unrestricted right to:

• revise,
• suspend,
• restructure,
• or terminate

such privileges where expected standards are not maintained.

124.4 Hostel allocations, studio access, and concession structures are intended to support:

• productivity,
• learning continuity,
• studio engagement,
• and measurable creative contribution,

and shall not be interpreted as unconditional hospitality or residential rights.

124.5 The Academy reserves the right to evaluate institutional Return on Investment (ROI), contribution standards, and operational viability while determining continuation of subsidized structures.

125. HOSTEL SERVICE, DISCIPLINE & RESIDENTIAL POLICY

125.1 Hostel facilities provided under the Academy ecosystem shall remain governed by strict discipline, structured learning culture, and Guru–Shishya educational principles.

125.2 Hostel accommodation may remain subject to:

• minimum duration commitments,
• operational policies,
• room allocation systems,
• attendance requirements,
• and institutional discipline mechanisms.

125.3 Separate hostel arrangements may be maintained for:

• male students,
• female students,
• medical-condition-based accommodations,
• or specialized operational requirements.

125.4 Unauthorized guests, undisclosed activities, misconduct, or violation of hostel discipline may result in:

• suspension,
• termination of hostel access,
• penalties,
• or cancellation of Academy privileges.

125.5 Students may additionally be required to:

• maintain cleanliness,
• participate in structured routines,
• follow scheduled practice systems,
• and comply with internal operational instructions.

125.6 Any:

• hostel damage,
• misconduct,
• operational disruption,
• or non-payment of penalties

may additionally result in:

• blockage of hostel services,
• restriction from Academy systems,
• suspension of institutional access,
• or legal recovery action.

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126. Lifetime Learning Accessibility – Terms & Conditions

SoulFul Musik Academy’s Lifetime Learning Accessibility program is designed exclusively for students who are genuinely committed to building a professional career in the music industry and are willing to follow the traditional Guru–Shishya Parampara with complete dedication. This program is not intended for learners pursuing music as a secondary, casual, recreational, or liberal activity.

To be eligible for Unlimited Hours Learning and Lifetime Learning Access, the student must agree to and continuously follow the following minimum terms and conditions:

• Commitment to the Guru–Shishya Parampara and disciplined musical training.
• Attendance in classes throughout the year, including all 365 days, without fail.
• Absence may be considered only in genuine medical circumstances and only upon submission of an original, authentic doctor’s medical report and prescribed treatment documentation.
• Adherence to the Fixed Time, Fixed Place, and Fixed Affirmation Rule as prescribed by the Academy.
• Daily Riyaz must begin no later than 6:00 AM. Students may practice earlier than 6:00 AM (including 5:00 AM, 4:00 AM, or earlier), but not later than 6:00 AM.
• Consistent participation every day of the month without interruption.
• A minimum of 8 hours of dedicated music practice and learning per day is required, reflecting the level of commitment necessary to build a professional music career.

SoulFul Musik Academy is committed to providing lifelong guidance and training to dedicated learners who fulfill these requirements. Under this model, students may continue learning without recurring tuition charges, provided all eligibility conditions and Academy policies are continuously maintained.

Bonus Family Member Registration Terms

• Complimentary registration benefits for family members may only be availed by the specific family members whose names are officially declared and recorded during the admission and registration process.
• Each family member is subject to separate admission and registration charges as applicable.
• Family member benefits are non-transferable and cannot be assigned to any individual whose name is not included in the original registration records.
• The validity of all registered family member learning benefits shall remain directly linked to the validity of the primary learner’s enrollment.
• Upon expiration, termination, cancellation, or discontinuation of the primary learner’s validity, the validity of all associated family member registrations shall automatically end.

Attendance, Validity, and Re-enrollment Policy

• Classes must be attended as scheduled. Missed classes shall be treated as lapsed classes.
• No extensions, carry-forwards, compensations, or rescheduling shall be granted beyond the validity period provided by the Academy.
• Students may not pause, suspend, or resume expired learning access after the validity period has ended.
• Re-enrollment shall be the only method available for continuing studies after validity expiration or discontinuation.
• Failure to comply with the above conditions may result in the withdrawal of Lifetime Learning Accessibility privileges and associated benefits at the sole discretion of SoulFul Musik Academy.

127. Guru–Shishya Parampara Foundation Policy – Mandatory Terms & Conditions

SoulFul Musik Academy follows a strict and authentic Guru–Shishya Parampara system of education. Every student enrolling in the Academy acknowledges and agrees that the Academy’s educational philosophy is based on the belief that Sur (Pitch), Laya (Rhythm), and Taal (Time) are the fundamental building blocks of all music.

The Academy recognizes that instruments, songs, compositions, ragas, bandishes, recording systems, production software, DJ consoles, and all other musical tools and technologies were created and evolved by human beings over time. However, the principles of Sur, Laya, and Taal existed long before any instrument, song, composition, or modern musical technology came into existence.

Therefore, SoulFul Musik Academy considers the mastery of Sur, Laya, and Taal to be more important than the mastery of any individual instrument, software, device, technology, or musical specialization.

Universal Applicability

This policy applies to every student, every course, and every musical discipline offered by the Academy, including but not limited to:

Vocal Music

• Singing
• Classical Vocal
• Semi-Classical Vocal
• Playback Singing
• Devotional, Folk, Ghazal, Bhajan, Qawwali, and Contemporary Music

Percussion Instruments

• Tabla
• Drum Kit
• Pakhawaj
• Mridangam
• Dholak
• Cajon
• Congas
• Bongos
• Electronic Percussion Systems
• Any rhythm-based instrument

String Instruments

• Guitar
• Bass Guitar
• Ukulele
• Sitar
• Sarod
• Dilruba
• Esraj
• Rabab
• Violin
• Viola
• Cello
• Mandolin
• Banjo
• Harp
• Any other string instrument

Keyboard & Harmony Instruments

• Harmonium
• Keyboard
• Digital Piano
• Upright Piano
• Grand Piano
• Synthesizer
• Organ
• MIDI Controllers
• Any keyboard-based instrument

Wind Instruments

• Flute
• Bansuri
• Saxophone
• Clarinet
• Trumpet
• French Horn
• Trombone
• Oboe
• Bassoon
• Mouth Organ
• Any wind instrument

Music Technology & Industry Disciplines

• Music Production
• Audio Engineering
• Sound Design
• Recording Engineering
• Mixing
• Mastering
• Live Sound Engineering
• Electronic Music Production
• Music Programming
• DJing
• Any present or future music-related discipline

Mandatory Foundation Program

Before commencing instrument-specific, song-specific, production-specific, engineering-specific, performance-specific, or specialization-specific training, every student must complete the Academy’s prescribed Foundation Program.

The Foundation Program may include:

• 12 Sur Pitching Training (440 Hz)
• Ear Training
• Sur Gyaan (Pitch Knowledge)
• Laya Training
• Taal Training
• Metronome Practice
• BPM Understanding and Control
• Time Signature Studies (including 2/4, 3/4, 4/4, 5/4, 6/8, 7/8 and others)
• Clapping and Tapping Exercises
• Listening Skills Development
• Music Theory Fundamentals
• Musical Expression and Interpretation
• Pitch Identification and Correction
• Rhythm Recognition and Accuracy Exercises
• Other Foundation Subjects as prescribed by the Academy

Students may also be required to purchase and maintain specific practice tools, including an Electronic Tabla or other learning aids prescribed by the Academy, before beginning rhythm and Taal training.

Eligibility for Instrument and Advanced Training

No student shall be permitted to directly jump into songs, performances, compositions, instrument playing, music production, audio engineering, DJing, recording techniques, mixing, mastering, or any advanced specialization without first completing the prescribed Foundation Program.

Until the Academy certifies that the student has attained the required level of competency in Sur, Laya, Taal, Ear Training, and related foundational subjects, the student shall not be eligible to proceed to advanced learning modules.

Students may be required to undergo assessments, practical examinations, demonstrations, and evaluations before being granted permission to advance to the next stage of training.

Conceptual Learning Policy

SoulFul Musik Academy is committed to producing musicians through conceptual understanding rather than memorization, imitation, shortcuts, or superficial learning methods.

The Academy emphasizes understanding over mug-up learning. Students are expected to understand the principles behind music rather than merely reproduce songs, exercises, patterns, or techniques without comprehension.

The objective of the Academy is not merely to teach songs or instruments, but to develop complete musicians who possess a deep understanding of music at its foundational level.

Academic Authority and Acceptance

The Academy reserves the sole right to determine:

• Curriculum Structure
• Teaching Methodology
• Assessment Standards
• Learning Progression
• Eligibility Criteria
• Examination Methods
• Foundation Requirements
• Advancement to Higher Levels

Enrollment in SoulFul Musik Academy shall be deemed as full acceptance of the Academy’s Guru–Shishya Parampara philosophy, educational standards, curriculum structure, and teaching methodology.

Students and guardians are expected to respect the Academy’s academic policies and instructional approach at all times.

Students who do not agree with, wish to follow, or wish to commit to this methodology may voluntarily discontinue their enrollment. However, enrollment in the Academy shall constitute acknowledgment and acceptance of these terms and conditions.

The Academy’s educational philosophy, academic standards, and Guru–Shishya Parampara system form the core identity of SoulFul Musik Academy and shall remain final, binding, and applicable to all students without exception.

128. Universal Foundation Policy for All Music Disciplines

The Guru–Shishya Parampara Foundation Program is mandatory for every learner at SoulFul Musik Academy, irrespective of the musical discipline, specialization, instrument, technology, or career path chosen by the student.

This policy applies universally to all areas of music education, including but not limited to:

Vocal Music

• Singing
• Classical Vocal
• Semi-Classical Vocal
• Playback Singing
• Bhajan, Ghazal, Qawwali, Folk, Devotional, and Contemporary Singing

Percussion Instruments (Rhythm Division)

• Tabla
• Pakhawaj
• Mridangam
• Dholak
• Drum Kit
• Cajon
• Congas
• Bongos
• Hand Percussion
• Electronic Percussion Systems
• Any other rhythm-based instrument

String Instruments

• Guitar
• Bass Guitar
• Ukulele
• Sitar
• Sarod
• Dilruba
• Esraj
• Rabab
• Violin
• Viola
• Cello
• Double Bass
• Mandolin
• Banjo
• Harp
• Any other string instrument

Keyboard & Harmony Instruments

• Harmonium
• Keyboard
• Digital Piano
• Upright Piano
• Grand Piano
• Synthesizer
• MIDI Controllers
• Accordion
• Organ
• Any other keyboard or harmony-based instrument

Wind Instruments

• Flute
• Bansuri
• Saxophone
• Clarinet
• Trumpet
• French Horn
• Trombone
• Oboe
• Bassoon
• Mouth Organ
• Any other wind instrument

Music Technology & Production

• Music Production
• Audio Engineering
• Sound Design
• Recording Engineering
• Mixing
• Mastering
• Live Sound Engineering
• Music Programming
• DAW-Based Production
• Electronic Music Production
• DJing
• Any other music technology discipline

Regardless of the specialization selected, every learner must first develop a strong foundation in:

• Sur (Pitch Awareness & Pitch Accuracy)
• Laya (Rhythmic Understanding)
• Taal (Time & Rhythm Cycles)
• Ear Training
• Music Theory
• Listening Skills
• Pitch Identification
• Time Signature Understanding
• Tempo & Metronome Training
• Musical Expression and Interpretation

The Academy believes that instruments, songs, compositions, recording systems, production software, DJ consoles, and modern music technologies are tools created by human beings. However, the principles of Sur, Laya, and Taal are the eternal foundations upon which all musical expression is built.

Before the invention of the drum kit, guitar, piano, synthesizer, recording studio, DJ console, digital audio workstation (DAW), or any other musical technology, the concepts of pitch, rhythm, and musical timing already existed.

Therefore, SoulFul Musik Academy considers the mastery of Sur, Laya, and Taal to be more important than the mastery of any individual instrument, software, device, or musical tool.

Students shall not be permitted to bypass the foundational learning process and directly proceed to songs, performances, production techniques, engineering techniques, DJing, or instrument-specific training without completing the prescribed Guru–Shishya Parampara Foundation Program.

This educational philosophy forms the core identity of SoulFul Musik Academy and applies equally to every student, every teacher, every course, every instrument, and every musical discipline offered by the Academy.

129. GENERAL TERMS & CONDITIONS

1. The validity mentioned on the invoice/admission receipt is strictly final and non-extendable. No renewal, extension, transfer, adjustment, reimbursement, or compensation shall be provided beyond the mentioned validity period under any circumstances.

2. All allotted class schedules, batches, days, and time slots are fixed by the academy management and cannot be changed according to personal convenience unless officially approved by the academy.

3. Any missed class due to medical reasons, travel, personal commitments, emergencies, late arrival, or any other reason from the student’s side shall not be compensated, adjusted, refunded, or reimbursed.

4. Fees once paid are strictly non-refundable and non-transferable under any circumstances.

5. Students and parents/guardians are required to strictly follow all academy rules, discipline policies, instructions, homework guidelines, practice structures, dress codes (if applicable), and professional conduct standards communicated by the academy.

6. Weekly homework, regular practice, assignments, and performance tasks are compulsory. Students are expected to maintain consistency, seriousness, discipline, and dedication towards learning.

7. SoulFul Musik Academy reserves the complete right to suspend, cancel, or terminate any student’s admission, classes, membership, participation, or association without prior notice if:

• Academy rules or instructions are violated,
• Misbehavior or indiscipline is observed,
• Homework/practice requirements are repeatedly ignored,
• Student performance and seriousness are found unsatisfactory,
• Any activity negatively affects the academy environment, management, staff, or other students.

8. The academy holds complete authority regarding batch management, trainer allocation, teaching methodology, syllabus structure, class format, and academic decisions.

9. The academy shall not be held responsible for any personal belongings, instruments, gadgets, accessories, or valuables lost, damaged, or misplaced inside or outside the academy premises.

10. Recording, publishing, uploading, misusing, or distributing academy teaching material, internal sessions, studio content, or confidential material without official written permission is strictly prohibited.

11. The academy reserves the right to use photographs, videos, performances, recordings, testimonials, or classroom moments of students for promotional, educational, branding, or social media purposes unless specifically restricted in writing by the parent/guardian.

12. Any misconduct, disrespectful behavior, defamation, disturbance, unnecessary interference in management decisions, or damage to academy property may result in immediate legal action, suspension, or permanent termination.

13. All admissions, services, memberships, courses, workshops, and training programs are governed strictly under the official policies, legal terms, and management decisions of SoulFul Musik Academy / SoulFul Musik World Pvt. Ltd.

14. By taking admission, making payment, or attending classes, the student and parent/guardian automatically agree to all the above-mentioned terms and conditions.

130. Family Learning Benefit Policy (Terms & Conditions)

Family Learning Benefit

At SoulFul Musik Academy, we believe that music is best nurtured in a supportive family environment. To encourage parents to actively participate in their child’s musical journey, we offer a Family Learning Benefit under specific conditions.

This benefit is designed to strengthen communication between the Academy, the student, and the parents while ensuring that learning remains disciplined, structured, and effective.

Purpose of the Family Learning Benefit

The Family Learning Benefit is intended to:

– Allow parents to understand the Academy’s teaching methodology.

– Help parents monitor their child’s musical progress.

– Enable parents to guide practice sessions at home.

– Create a stronger musical environment within the family.

– Encourage discipline, consistency, and motivation for young learners.

This benefit is not intended to function as an unlimited family membership or a transferable learning privilege.

Eligibility

1. Child Enrolment

When a child or teenager is enrolled in an eligible program at SoulFul Musik Academy:

– One or both parents may attend and learn alongside the enrolled child (subject to Academy guidelines and available seating).

– Parents may participate to understand lessons, techniques, practice methods, and the Academy’s curriculum.

– Parents are encouraged to use this knowledge to support the child’s development at home.

2. Parent Enrolment

When an adult parent enrols in a program:

– Their young child (who is below adulthood) may also learn alongside the enrolled parent, subject to Academy approval and class suitability.

– This benefit exists to encourage family bonding through music and to create a positive learning atmosphere.

Age Limitation

The Family Learning Benefit is intended only for parents and their dependent children who are below adulthood.

It is not designed as a multi-generational membership.

Non-Transferable Benefit

The Family Learning Benefit cannot be transferred to:

– Grandparents

– Grandchildren

– Uncles

– Aunts

– Cousins

– Brothers or sisters

– In-laws

– Friends

– Neighbours

– Guardians who are not recognised by the Academy as parents

– Any other relatives

Only the eligible parent-child relationship is covered.

Multi-Generation Restriction

The benefit does not extend through the family tree.

For example:

– Child enrols → Parent may participate. ✅

– Parent enrols → Young child may participate. ✅

– Grandparent enrols → Adult child cannot claim the benefit. ❌

– Father enrols → Grandchild cannot automatically receive the benefit. ❌

– Child enrols → Grandparents cannot attend under the same enrolment. ❌

The benefit applies only to one direct parent-child relationship associated with the enrolled student.

Educational Purpose Only

The accompanying family member is expected to:

– Learn respectfully.

– Follow Academy rules.

– Maintain classroom discipline.

– Support the enrolled student.

– Cooperate with the instructor.

The Family Learning Benefit is provided solely for educational support and should not interfere with the teaching process.

Academy Rights

SoulFul Musik Academy reserves the right to:

– Approve or decline Family Learning participation.

– Limit participation based on classroom capacity.

– Restrict attendance if it affects teaching quality or other students’ learning.

– Modify or withdraw the benefit without prior notice whenever necessary for operational, academic, or disciplinary reasons.

Important Clarification

The Family Learning Benefit should not be interpreted as “one fee for unlimited family members.”

Its objective is to encourage parental involvement in a student’s musical education—not to create a free membership for an entire family.

Each enrolment remains individual, and only the eligible parent or dependent child may participate under this policy, subject to the Academy’s approval and applicable terms.

SECTION 126. STRICT DATA MANAGEMENT, RECORDING SUBMISSION & STORAGE POLICY

Applicable to SoulFul Musik World Pvt. Ltd., SoulFul Musik Studio, and all associated educational, recording, and performance programs

126.1 APPLICABILITY

126.1.1 This policy shall apply compulsorily to all individuals participating in:

• 21-Day Challenge Programs,
• 100 Songs Performance Series,
• 1000 Songs Performance Series,
• recording projects,
• studio activities,
• educational projects,
• performance programs,
• and any operational or creative activity conducted under the Company ecosystem.

126.1.2 The policy shall remain binding upon:

• students,
• studio members,
• performers,
• editors,
• engineers,
• interns,
• trainers,
• freelancers,
• team members,
• and all associated individuals connected with the Company.

126.2 MANDATORY RECORDING & DATA MANAGEMENT RULES

126.2.1 Where multiple recordings, retakes, rehearsal videos, or repeated performance takes are captured for a single song, project, or activity, all:

• unwanted takes,
• rejected clips,
• duplicate recordings,
• temporary files,
• rough takes,
• practice recordings,
• and unnecessary raw footage

must be permanently deleted immediately after approval and finalization of the selected version.

126.2.2 Deleted materials must additionally be removed from:

• Trash folders,
• Recycle Bin,
• Recently Deleted folders,
• temporary backup folders,
• cache storage,
• cloud temporary storage,
• and any recoverable storage location maintained by the individual.

126.2.3 Only the final approved output file shall ordinarily be:

• submitted,
• uploaded,
• archived,
• or retained

unless additional raw material is specifically requested by authorized management.

126.2.4 This policy is implemented for maintaining:

• storage discipline,
• organized archival systems,
• workflow efficiency,
• backup optimization,
• operational clarity,
• and structured digital asset management.

126.2.5 Unnecessary accumulation of raw data may result in:

• storage overload,
• backup complications,
• project confusion,
• workflow disruption,
• and operational inefficiency.

126.3 EDITING & FINAL EXPORT GUIDELINES

126.3.1 Basic editing and formatting of submitted files is strongly recommended before final submission.

126.3.2 Such editing may include:

• logo placement,
• trimming,
• synchronization,
• basic cleanup,
• export formatting,
• naming conventions,
• and proper rendering of the final output file.

126.3.3 The Company may provide:

• training,
• guidance,
• workflow support,
• technical assistance,
• or educational instruction

regarding editing and export standards whenever operationally required.

126.4 MINIMUM SUBMISSION REQUIREMENT

126.4.1 Even where editing has not been performed, the minimum mandatory submission requirement shall remain:

• one final approved recording file per song,
• one final approved performance video,
• or one final approved project output.

126.4.2 Submission of:

• excessive raw footage,
• duplicate takes,
• repeated recordings,
• unnecessary rehearsal clips,
• or unorganized project data

shall not be permitted unless specifically instructed by authorized management.

126.5 STRICT COMPLIANCE & OPERATIONAL ENFORCEMENT

126.5.1 This policy constitutes a strict operational and workflow management rule of the Company.

126.5.2 Compliance with this policy shall remain mandatory and non-optional for all associated individuals.

126.5.3 Failure to comply with data management requirements may result in:

• warnings,
• restriction of project access,
• rejection of submissions,
• delay in approvals,
• operational penalties,
• suspension from projects,
• disciplinary review,
• or other corrective action deemed appropriate by management.

126.5.4 The Company reserves the unrestricted right to:

• inspect submissions,
• verify data organization standards,
• enforce deletion requirements,
• implement workflow protocols,
• and revise operational storage policies

in the interest of maintaining structured and efficient digital asset management systems.

127. Employee Performance, Overtime, Attendance & Workplace Discipline Policy

1. Performance-Based Overtime Policy

Open Visit World Private Limited follows a performance-based overtime policy.

Overtime shall not be considered merely on the basis of additional hours spent at work. Overtime shall be recognized only when the additional working hours result in measurable, approved, and deliverable output beyond the originally agreed scope of work.

For example:

• If an employee is assigned a target of 30 tasks for a project period and successfully delivers only the agreed 30 tasks, the standard compensation shall apply.
• If the employee works additional approved hours and delivers additional approved output beyond the agreed target, such as 32 tasks instead of 30 tasks, the additional output may be considered for overtime evaluation.
• Additional hours without corresponding approved output, measurable productivity, or project advancement shall not automatically qualify for overtime compensation.

The Company reserves the right to determine whether the additional output justifies overtime consideration.

2. Overtime Approval Requirement

• All overtime must be pre-approved by management.
• Unapproved overtime may not be considered for compensation or adjustment.
• Overtime evaluation shall be based on both hours invested and actual business results achieved.
• The Company may evaluate productivity, quality standards, project completion, and commercial value before approving overtime-related compensation.

3. Workplace Discipline & Professional Conduct

During working hours, employees are expected to maintain complete professional discipline.

The following activities are prohibited unless specifically authorized:

• Unnecessary conversations unrelated to work.
• Loitering within office premises.
• Disturbing colleagues during working hours.
• Engaging in activities that negatively affect productivity, concentration, or workflow.
• Using company time for personal matters without authorization.

Employees are expected to maintain a focused, professional, and productivity-oriented work environment at all times.

4. Mobile Phone Usage Policy

During active working hours:

• Personal mobile phone usage should be limited strictly to genuine emergencies or approved work-related requirements.
• Excessive phone usage, social media browsing, personal calls, gaming, entertainment, or any activity affecting productivity may result in disciplinary action.
• The Company reserves the right to restrict or regulate mobile phone usage within work premises whenever required.

5. Strict Punctuality & Attendance Policy

Punctuality is a fundamental and non-negotiable condition of employment and participation in Company activities.

Employees and students are expected to:

• Report at their designated reporting time without delay.
• Be present and ready to commence work, training, classes, or assigned responsibilities immediately upon reporting.
• Follow all attendance and scheduling requirements established by management.

Open Visit World Private Limited maintains a strict zero-tolerance approach toward habitual or unjustified late arrivals.

• Students arriving late may be denied entry and may be instructed to return and attend the next scheduled session, subject to management discretion.
• Employees arriving late may be marked absent, may not be entitled to compensation for the affected period, and may be required to continue assigned duties without additional compensation for lost time, subject to applicable laws and Company policy.
• Repeated late arrivals, habitual delays, attendance-related misconduct, or failure to comply with reporting schedules may result in warnings, salary deductions where legally permissible, suspension, or termination.

6. Absence & Leave Policy

Employees must notify management as early as reasonably possible regarding any inability to attend work.

Failure to report absence or provide timely communication may be treated as misconduct.

The Company may apply salary deductions, leave adjustments, disciplinary action, suspension, or other corrective measures in accordance with applicable employment policies and legal requirements.

7. Unauthorized Absence

Unauthorized absence, repeated absenteeism, abandonment of duties, or failure to communicate with management regarding attendance may result in:

• Salary deductions as permitted under Company policy and applicable law.
• Performance warnings.
• Suspension of duties.
• Termination of employment in severe or repeated cases.

8. Right to Discipline and Termination

The Company reserves the right to initiate disciplinary action, issue warnings, suspend duties, or terminate employment in cases involving:

• Serious misconduct.
• Repeated attendance violations.
• Habitual lateness.
• Failure to meet assigned responsibilities.
• Breach of Company policies.
• Insubordination.
• Misuse of Company resources.
• Any conduct that negatively impacts business operations, clients, students, or colleagues.

9. Employee Acknowledgment

By accepting employment with Open Visit World Private Limited, the employee acknowledges that punctuality, productivity, discipline, professionalism, accountability, and performance are essential conditions of employment and agrees to comply with all Company policies, operational procedures, attendance requirements, and workplace standards.

——————————————————————————————————————————

Internal Employee Retention Benefit & Exit Settlement Policy

Terms and Conditions

This policy forms part of the internal employment guidelines of SoulFul Musik World Private Limited (“the Company”) and shall be applicable to all employees, interns, trainees, consultants, and staff members unless otherwise specified in writing by the Company.

1. Purpose

The Company believes in rewarding employees who demonstrate exceptional discipline, loyalty, professionalism, and commitment towards the growth of the organization. Accordingly, the Company may provide a performance-linked retention and exit benefit subject to the terms and conditions stated herein.

2. Eligibility Criteria

An employee shall become eligible for consideration under this policy only if he/she:

1. Maintains 100% punctuality and attendance discipline, except in cases of approved leave.
2. Delivers assigned work, duties, and responsibilities satisfactorily and within prescribed timelines.
3. Demonstrates exemplary behaviour, professionalism, and respect towards colleagues, management, students, clients, and visitors.
4. Strictly complies with all Company policies, rules, and standard operating procedures.
5. Does not use mobile phones inside restricted studio areas unless expressly permitted.
6. Does not engage in unnecessary conversations, gossip, time-pass activities, or any conduct affecting workplace productivity.
7. Properly maintains and safeguards Company property, equipment, instruments, documents, data, and confidential information.
8. Exhibits responsibility, integrity, and loyalty towards the Company and its objectives.
9. Successfully completes a minimum continuous service period of one (1) year with the Company.

3. Internal Inspection and Validation

1. Eligibility under this policy shall be determined solely by the Company’s internal assessment and inspection process.
2. The Company reserves the absolute right to evaluate an employee’s performance, conduct, discipline, and adherence to Company policies.
3. The decision of the Management regarding eligibility shall be final and binding and shall not be subject to dispute.

4. Disqualification

An employee may be disqualified from receiving benefits under this policy if he/she is found to have:

– Violated Company rules or policies;

– Engaged in misconduct, indiscipline, negligence, or irresponsible behaviour;

– Misused Company property or confidential information;

– Demonstrated habitual tardiness or poor performance;

– Engaged in activities detrimental to the Company’s reputation or business interests.

The Company reserves the right to withhold any discretionary retention or separation benefits in such circumstances.

5. Resignation and Notice Period

1. Any employee intending to resign shall provide a minimum notice period of three (3) months.
2. During the notice period, the employee shall:

   – Complete all pending assignments and responsibilities;

   – Properly hand over all Company property, data, files, and documentation;

   – Train and transfer knowledge, skills, and responsibilities to the designated replacement employee(s);

   – Ensure a smooth and successful transition of duties.

6. Training and Knowledge Transfer

1. The employee’s resignation shall be considered fully accepted only after successful completion of:

   – Knowledge transfer;

   – Training of replacement staff;

   – Clearance of all departmental responsibilities.

2. The Company may extend the transition period if the handover process is found to be incomplete.

7. Benefit Release

1. Subject to fulfillment of all conditions under this policy, any approved retention or separation benefit shall become payable only:

   – After successful completion of the resignation process;

   – After completion of the mandatory notice period and knowledge transfer requirements; and

   – After a period of eighteen (18) months from the employee’s official resignation date, unless otherwise determined by the Company.

2. The release of any discretionary benefit under this policy shall remain subject to final approval by the Management.

8. Company Rights

The Company reserves the right to:

– Amend, modify, suspend, or withdraw this policy at any time;

– Interpret the provisions of this policy at its sole discretion;

– Determine employee eligibility and benefit amounts based on internal assessments and business requirements.

9. Governing Law

This policy shall be governed by the laws of India. In the event of any inconsistency between this policy and any applicable labour laws, statutory provisions, or governmental regulations, the applicable laws shall prevail.

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Additional Code of Conduct and Disqualification Clause

Professional Conduct and Respect Towards Management

1. All employees and staff members are expected to maintain the highest standards of professionalism, discipline, and respect while interacting with the Management Team, Founders, Directors, senior executives, colleagues, students, clients, and visitors.

2. Any employee found engaging in:

   – Argumentative behaviour;

   – Raising their voice or speaking in an aggressive, disrespectful, threatening, or inappropriate manner;

   – Challenging or confronting the Management Team or Founders in an unprofessional manner;

   – Creating disturbances, conflicts, or acts of insubordination within the workplace;

   shall be considered to have committed a serious breach of the Company’s Code of Conduct.

3. Such conduct may result in:

   – Immediate disciplinary action;

   – Suspension or termination of employment, subject to applicable laws and the employee’s employment agreement;

   – Immediate disqualification from any discretionary Company-sponsored retention, loyalty, or separation benefit programs.

4. The determination of whether an employee’s conduct constitutes argumentative, disrespectful, or insubordinate behaviour shall be made by the Management based on internal review, and the Management’s decision shall be final and binding.

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Attendance, Absenteeism and Project Delivery Policy

1. Attendance and Presence at Work

Employees are expected to maintain regular attendance and perform their assigned duties diligently and responsibly. The Company operates on strict timelines, project deadlines, content release schedules, and commitments to clients and business partners. Therefore, every employee’s presence and contribution are essential to the Company’s operations.

2. Unauthorized Absence

Any employee who remains absent from work without prior approval, valid reason, or proper communication shall be deemed to have committed unauthorized absenteeism.

Unauthorized absenteeism includes, but is not limited to:

– Failure to report to work without informing the reporting manager or management;

– Disappearing from work or remaining unavailable without authorization;

– Habitual absenteeism or repeated unapproved leave;

– Failure to provide supporting documents for emergency leave.

3. Valid Reasons for Emergency Absence

The Company may consider absenteeism as valid only under exceptional circumstances, including:

– Medical emergencies affecting the employee;

– Death or serious medical emergency of an immediate family member;

– Any other severe and genuine emergency approved by the Management.

Such absence shall only be considered valid when supported by appropriate documentation, including but not limited to:

– Medical certificates or prescriptions;

– Hospital records;

– Death certificates;

– Written evidence or witness confirmation acceptable to the Company.

4. Impact on Company Operations

Employees acknowledge and agree that the Company’s business depends upon timely completion of projects, music releases, content delivery, client commitments, and adherence to release schedules across social media platforms, streaming platforms, and digital distribution channels.

Failure of an employee to perform assigned responsibilities or unauthorized absenteeism may directly affect:

– Project completion timelines;

– Release schedules of songs and content;

– Business commitments and contractual obligations;

– Revenue generation and the reputation of the Company.

5. Disqualification from Company Benefit Programs

Any employee found guilty of unauthorized absenteeism, abandonment of duties, or failure to perform responsibilities resulting in delays or disruption of Company operations may be:

– Subject to disciplinary action;

– Subject to suspension or termination of employment in accordance with applicable laws;

– Immediately disqualified from any discretionary Company-sponsored retention, loyalty, or separation benefit programs.

6. Professional Responsibility

Employees acknowledge that employment is based upon a mutual exchange of responsibilities, wherein the Company provides compensation and opportunities, and the employee provides professional services, commitment, and timely project delivery. Every employee is expected to perform their duties with responsibility, integrity, and dedication toward the Company’s success and sustainability.

7. Management’s Decision

The determination of whether an absence is authorized, justified, or constitutes misconduct shall be made solely by the Management based on internal review, and the Management’s decision shall be final and binding.

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1. PURPOSE AND DEFINITIONS

This Agreement is a straightforward legal contract between SoulFul Musik Academy / Store and you (the “Student,” “Buyer,” or “Client”).

• The Academy / Company: SoulFul Musik Academy and Store.
• Services: Music classes, professional training, studio recording sessions, and music education.
• Products: Musical instruments (such as Saxophones, Tanpuras, etc.), gear, and equipment.
• LMC / AMC: Lifetime Maintenance Contracts or Annual Maintenance Contracts covering instrument tuning, servicing, and warranties. 

2. FINANCES, BILLING, AND PRICING

• Fixed Invoice Prices: All musical instruments and academy services are sold strictly based on the final price written on your official invoice. These institutional billing amounts are fixed and cannot be changed or manipulated.
• Active Accounts: To keep taking classes, using the studio, or keeping an instrument, your account must stay active and paid up to date.

3. STRICT TIMELY PAYMENT AND EMI POLICY

The Academy operates under a zero-tolerance policy for delayed payments, payment extensions, or post-dated hold requests:

• No Pay-Later Options: There are absolutely no options to defer, delay, or pause your payments. The Academy does not accept post-dated arrangements, delayed ECS instructions, or hold requests.
• Strict EMI Timelines: If you are purchasing an instrument or service via an EMI or installment plan, you must pay every single milestone on the exact scheduled date.
• No Late Exceptions: No delays are permitted under any circumstances. Failure to clear your dues or EMI on time will immediately result in the suspension of your classes, revocation of studio access, and standard institutional recovery protocols.

4. INSTRUMENT OWNERSHIP AND IMMEDIATE DEPRECIATION RULE

The Academy operates on a strict, professional asset policy regarding the purchase and value of all musical instruments:

• Immediate Depreciation: The very day and time you purchase an instrument, its commercial depreciation begins instantly. Because a purchased instrument immediately becomes a “used” asset once ownership transfers, its resale value drops right away.
• The Two-Day Example: For example, if you buy an instrument from the Academy today, change your mind, and want to return it or sell it back to the Academy just two days later, a full two days of depreciation value will be calculated and subtracted from your original purchase price. The value drops the exact same day it leaves the store.

5. INSTRUMENT RETRACTION AND RE-LISTING POLICY

If a Student must permanently stop their classes or return an instrument early due to personal relocation, moving abroad, or closing their account, the Academy uses a standard Instrument Retraction and Re-Listing Process:

5.1 Return and Showcase Rules

• The instrument must be immediately handed back to the Academy in excellent, clean, and shelf-ready condition.
• The instrument will be put back into the Academy’s active store inventory and placed in the physical showcase to be re-sold to a new student or buyer.

5.2 How Refunds and Credits are Calculated

• Re-Billing to a New Buyer: The remaining unpaid balance on the instrument’s invoice will be billed to and collected from the next incoming student or buyer.
• Deductions for Use: When the instrument is successfully sold to a new buyer, the money to be credited or refunded to the original student will have two standard amounts subtracted from it:
  1. Depreciation Value: The calculated loss in the instrument’s value, which begins the exact day and time of your original purchase.
  2. Rental Valuation: A calculated rental fee for the exact amount of time the student kept, possessed, and used the instrument.
• Payout: Once these deductions are made and the new buyer’s payment has fully cleared, the remaining balance will be paid back to the original student. The Academy does not give early cash refunds before a new buyer pays for the item.

6. LIFETIME & MAINTENANCE CONTRACTS (LMC / AMC)

• Bundled Agreements: Lifetime Music Contracts (LMC) or Annual Maintenance Contracts (AMC) are bought to cover instrument tuning, professional servicing, and structural warranties.
• Cancellation Rules: These maintenance contracts are tied directly to the physical instrument. If you cancel your student account or return the instrument early, any unused part of the LMC/AMC cannot be refunded on its own and will be used by the Company to clear any other unpaid balances you owe.

7. CODE OF CONDUCT AND STUDENT COMMITMENT

• Academy Property: All learning materials, lesson structures, studio methods, and curriculum designs are the exclusive property of SoulFul Musik Academy.
• Student Consistency: Learning an instrument requires steady practice, regular attendance, and focus. While the Academy provides professional teachers and high-end studio gear, your personal progress depends entirely on your own practice. Missing your regular classes or having a busy personal schedule does not cancel your obligation to pay your agreed contract fees or purchase balances.

SoulFul Artist Management

A Venture of SoulFul Musik World Pvt. Ltd.

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PREAMBLE

At SoulFul Artist Management, we believe that every artist is not merely a performer but a custodian of culture, creativity, discipline, and divine expression. Every engagement entrusted to us is approached with professionalism, integrity, transparency, and mutual respect.

These Terms & Conditions of Engagement (“Terms”) constitute a legally binding agreement between SoulFul Musik World Pvt. Ltd. (“Company”, “SoulFul”, “We”, “Us”, or “Our”) and every Client, Producer, Production House, Advertising Agency, Corporate Entity, Event Organizer, OTT Platform, Broadcaster, Brand, Representative, or Individual (“Client”, “You”, or “Your”).

By requesting a quotation, confirming a booking, issuing a purchase order, making payment, accepting an invoice, signing a work order, or availing any service from the Company, the Client irrevocably acknowledges that these Terms have been read, understood, accepted, and agreed to in their entirety.

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OUR PHILOSOPHY

We believe that:

> “Art is Sacred. Time is Sacred. Commitments are Sacred.”

Every booking represents the commitment of multiple artists, technicians, coordinators, rehearsals, logistics, instruments, transportation, scheduling, and creative preparation.

Respecting time is respecting art.

Respecting artists is respecting the divine gift entrusted to humanity.

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1. BOOKING POLICY & ADVANCE CONFIRMATION

Professional execution begins with professional planning.

To ensure the availability of artists, musicians, technicians, costumes, instruments, rehearsals, transportation, and production logistics, bookings should preferably be confirmed within the following timelines:

Standard Bookings: 15–21 Days in Advance

Commercial Campaigns: 30–60 Days

Feature Films & Large Productions: 1–6 Months

Celebrity & Premium Artist Bookings: Subject to availability and contractual timelines.

The Company reserves the absolute right to decline any booking based on scheduling conflicts, artistic commitments, operational feasibility, or any circumstances beyond its reasonable control.

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2. DYNAMIC PRICING & SHORT-NOTICE SURCHARGES

Our pricing operates on a Dynamic Scheduling Model.

The shorter the notice period, the greater the operational burden of reallocating artists, cancelling existing commitments, arranging transportation, rehearsals, costumes, instruments, permissions, and coordinators.

Accordingly:

Standard Notice → Standard Pricing

Priority Booking → Priority Charges

Emergency Booking → Emergency Allocation Charges

Urgent bookings requested within 72 hours of the scheduled reporting time may attract additional priority charges at the sole discretion of the Company.

Such pricing shall be final and non-negotiable.

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3. 100% ADVANCE PAYMENT POLICY

To protect artists, production schedules, and operational integrity, SoulFul Artist Management operates on a strict 100% Advance Payment Policy.

Accordingly:

Full payment must be received before artist deployment.

No artist shall report until payment has been successfully cleared.

Purchase Orders alone shall not constitute payment.

Screenshots or payment promises shall not be treated as payment confirmation.

Cheques shall be considered payment only after successful realization.

The Company does not operate on:

Credit facilities

Post-production settlements

Deferred payments

Partial settlements

“Payment after shoot” arrangements

Failure to complete payment before reporting time shall automatically suspend the Company’s obligation to provide artists without constituting breach by the Company.

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4. BOOKING CONFIRMATION & BILLING LOCK-IN

Once a quotation has been approved and artists have been reserved:

The booking becomes operationally locked.

Reserved artists remain unavailable for competing assignments.

Resources, coordinators, and logistics begin allocation immediately.

Accordingly:

Cancellation shall not automatically release payment obligations.

Reduction in artist count after confirmation shall not proportionately reduce billing.

Reserved resources remain chargeable irrespective of actual utilization.

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5. DATE CHANGE, MIDNIGHT RULE & EXTENDED SHOOTS

Each calendar date constitutes an independent commercial engagement.

Accordingly:

Every booking remains valid only for the contracted calendar date.

Crossing 12:00 Midnight shall automatically constitute commencement of a new billing day.

Additional shooting beyond contracted hours may attract overtime charges.

Overnight waiting shall be billed separately.

Any revised call sheet issued after booking confirmation shall be subject to additional commercial approval.

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6. LINE-UP MODIFICATIONS

Artist allocations are finalized based on confirmed requirements.

Accordingly:

Removal of artists after confirmation shall not reduce billing.

Replacement requests remain subject to availability.

Additional artists requested during production shall be billed separately.

Last-minute modifications may incur coordination charges.

The Company’s decision regarding operational feasibility shall remain final.

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7. PERFORMANCE CLASSIFICATION

For commercial clarity, services are classified as follows:

Category Scope Billing

Performing Artists Live musical performance, recording, playback, rehearsal, stage performance Performance Charges

Screen Miming / Dummy Artists Visual presence without live musical execution Appearance Charges

Standby Artists Waiting on set for production requirements Standby Charges

Overtime Beyond agreed working hours Hourly Billing

Night Shift Late-night assignments Additional Charges

Holiday Assignments National holidays/festival days Premium Charges

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8. WORKING HOURS, WAITING & OVERTIME

The agreed quotation covers only the contracted working duration.

Any delay caused by:

Production scheduling

Technical issues

Camera setup

Lighting

Weather

Script revisions

Talent delays

Director’s decisions

Venue delays

shall not reduce payable charges.

Additional waiting time, overtime, or extended call durations shall be billed separately.

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9. RENTALS, TRANSPORTATION & INCIDENTAL EXPENSES

Unless expressly stated otherwise, artist fees exclude:

Instrument rentals

Vintage instruments

Premium instruments

Sound equipment

Wardrobe

Props

Transportation

Hotel accommodation

Meals

Parking

Toll charges

Flight tickets

Freight

Courier expenses

Loading & unloading

Technical manpower

Such expenses shall be invoiced separately.

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10. HEALTH, SAFETY & PROFESSIONAL WORKING CONDITIONS

The Client shall ensure that artists are provided with:

Safe working conditions

Reasonable waiting facilities

Drinking water

Hygiene facilities

Adequate security

Basic hospitality

Compliance with applicable labour and workplace safety standards.

The Company reserves the right to withdraw artists from unsafe, abusive, hazardous, illegal, or unethical environments.

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11. CONFIDENTIALITY

All commercial information including:

Artist database

Rates

Contracts

Internal processes

Client discussions

Production methods

Financial arrangements

shall remain strictly confidential.

Unauthorized disclosure may result in legal proceedings.

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12. NON-CIRCUMVENTION & ARTIST PROTECTION

Our artist network has been built through years of investment, trust, mentorship, and professional development.

Accordingly, the Client agrees that:

No artist introduced through the Company shall be directly hired, solicited, contracted, negotiated with, or engaged without the Company’s prior written consent.

This restriction extends to assistants, coordinators, managers, musicians, technicians, and associated personnel introduced through the Company.

Any attempt to bypass the Company shall constitute material breach of contract.

The Company reserves the right to seek:

Injunctive relief

Recovery of damages

Loss of business claims

Legal costs

Compensation under applicable Indian laws.

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13. FORCE MAJEURE

The Company shall not be liable for delays or inability to perform arising from events beyond reasonable control, including but not limited to:

Natural disasters

Floods

Earthquakes

Fire

Pandemic

Government restrictions

Curfew

Political unrest

Transport disruption

Power failures

War

Civil disturbances

Acts of God

Performance obligations shall remain suspended during such events.

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14. INTELLECTUAL PROPERTY

Unless otherwise agreed in writing:

Artists retain moral rights over their performances.

Company branding, trademarks, contracts, documentation, and business systems remain the exclusive intellectual property of SoulFul Musik World Pvt. Ltd.

Nothing contained herein transfers ownership of any intellectual property.

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15. PROFESSIONAL CONDUCT

The Company maintains a strict zero-tolerance policy toward:

Harassment

Misconduct

Abuse

Intimidation

Discrimination

Substance abuse during assignments

Threatening behaviour

Unethical conduct

The Company reserves the immediate right to terminate services if such conduct occurs.

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16. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of the Republic of India.

Any dispute arising from these Terms shall be subject exclusively to the competent courts situated in Mumbai, Maharashtra.

Where possible, both parties agree to first attempt an amicable resolution through good-faith discussions before initiating legal proceedings.

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17. ENTIRE AGREEMENT

These Terms, together with the quotation, invoice, work order, purchase order (where applicable), and written communications issued by the Company, constitute the complete agreement between the parties and supersede all prior discussions, verbal assurances, or informal understandings.

No waiver, modification, or amendment shall be valid unless made in writing and signed by an authorized representative of SoulFul Musik World Pvt. Ltd.

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CLOSING DECLARATION

At SoulFul Artist Management, we do not merely provide artists—we uphold a culture of professionalism, discipline, creativity, and respect.

We believe that successful productions are built upon clarity of commitment, honouring of time, fairness in business, and reverence for artistic excellence.

> “Where Art Meets Integrity, Excellence Becomes Tradition.”

SoulFul Artist Management

A Venture of SoulFul Musik World Pvt. Ltd.

“If You Have A Musical Dream, We Have A Musical Way.”

____________________________________________________________________________

The Value Behind Every Commitment

Why Professional Coordination, Liaisoning & Artist Management Matter

SoulFul Event World | SoulFul Artist Management

A Venture of SoulFul Musik World Pvt. Ltd.

«”Because every successful production is built not only by artists, but by planning, trust, discipline, communication, and countless unseen efforts that transform a creative vision into reality.”»

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The Value Behind Coordination, Liaison & Artist Management

At SoulFul Event World and SoulFul Artist Management, we believe that every successful production is the result of countless unseen efforts working together in harmony. Whether it is a feature film, web series, television commercial, digital campaign, music video, corporate event, live concert, or brand activation, what the audience witnesses is only the final performance. Behind every successful execution lies meticulous planning, disciplined coordination, continuous communication, and unwavering commitment.

Our responsibility begins long before the first artist reports to the venue and continues well after the final shot is completed or the event concludes.

Every project starts with understanding the client’s vision. We invest time in carefully listening to the creative brief, understanding production objectives, analysing technical requirements, discussing budgets, evaluating timelines, and identifying the most suitable approach to deliver the desired outcome. Every production has its own unique challenges, and therefore every solution is customised to match the client’s expectations while maintaining the highest professional standards.

Once the requirements are understood, our coordination process begins. We communicate individually with artists, musicians, coordinators, technicians, vendors, transport providers, instrument owners, costume teams, and production partners. We verify their availability, align schedules, negotiate commercial terms, confirm commitments, prepare backup options, and ensure that every individual involved understands the project’s expectations and reporting requirements.

Each confirmed artist represents far more than a booking. It involves numerous conversations, schedule adjustments, negotiations, follow-ups, confirmations, documentation, and careful planning. A single production may require hundreds of phone calls, messages, emails, and continuous communication to ensure that every performer, instrument, and technical requirement reaches the right place at the right time.

Our responsibilities extend far beyond artist bookings. Depending upon the nature of the production, we coordinate travel arrangements, local transportation, accommodation, instrument rentals, specialised musical equipment, sound requirements, wardrobe coordination, backstage operations, venue logistics, parking permissions, loading and unloading of instruments, reporting schedules, rehearsals, and technical support. We also remain in constant communication with directors, assistant directors, production managers, line producers, event planners, and department heads to ensure that every moving part of the production remains aligned.

During the shoot or event, our responsibility continues. We monitor artist reporting, resolve scheduling conflicts, arrange replacements whenever possible, manage last-minute production changes, coordinate overtime requirements, supervise logistical support, respond to unforeseen challenges, and ensure that operational issues never become creative obstacles for the production team.

Even after the project concludes, our work continues through attendance verification, artist settlements, vendor coordination, billing, invoicing, payment reconciliation, documentation, record maintenance, compliance, and complete administrative closure.

Much of this work remains invisible because our objective is to solve challenges before they become problems. When a production runs smoothly, it is often because countless hours of planning, coordination, communication, and professional management have taken place behind the scenes.

The Coordination, Liaison & Artist Management Fee therefore represents far more than administrative support. It reflects the professional expertise, operational infrastructure, industry relationships, project management, accountability, communication, negotiation, scheduling, logistics, documentation, risk management, and dedicated human effort required to transform a creative vision into a successful execution.

At SoulFul Musik World Pvt. Ltd., we firmly believe that every artist deserves dignity, every client deserves reliability, and every commitment deserves to be honoured with integrity. Our philosophy is built upon professionalism, transparency, discipline, mutual respect, and long-term relationships.

As beautifully expressed in the Bhagavad Gita (2.50):

«”योगः कर्मसु कौशलम्”

“Excellence in action is Yoga.”»

This timeless principle inspires everything we do. Every conversation, every negotiation, every artist confirmed, every journey planned, every instrument arranged, every challenge resolved, and every successful production reflects our dedication to excellence through sincere action.

At SoulFul Event World and SoulFul Artist Management, we do not simply provide artists or organise events.

We coordinate people.

We build relationships.

We manage time.

We align creativity with execution.

We protect commitments.

We solve problems before they arise.

We create harmony between the client’s vision and the artists’ performance.

Most importantly, we stand as a single point of accountability, ensuring that every production is executed with professionalism, reliability, respect, and soul.

Because great productions are never built by chance.

They are built through preparation.

They are sustained through discipline.

They are delivered through collaboration.

And they become unforgettable through the collective effort of every individual working behind the scenes.

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SoulFul Event World

SoulFul Artist Management

A Venture of SoulFul Musik World Pvt. Ltd.

“If You Have A Musical Dream, We Have A Musical Way.”